American Battery Solutions has a full-time opening for a Service Methods and Tools Engineer in Lake Orion, Michigan.\n\nJob Summary\n\nThe Service Methods and Tools Engineer serves as a key contributor within the Service and Warranty department. This role is responsible for the design, development, and deployment of advanced diagnostic tools and methodologies to support field troubleshooting and the detection of failures in high-voltage battery packs. As the Service Methods and Tools Engineer, this role enables effective root cause analysis and the implementation of corrective actions in the field, playing a critical role in reducing warranty costs and improving overall service efficiency.\n\nResponsibilities\n\n * Develop diagnostic software and hardware tools to support field service engineers in detecting, analyzing, and reporting battery pack failures.\n * Interface with Battery Management Systems (BMS), CAN bus protocols, and field telemetry to extract performance data and identify failure signatures and operational trends.\n * Responsible for developing algorithms and test procedures to detect early indicators of degradation or faults within battery modules, cells, cooling systems, and electronic subsystems.\n * Ensure compatibility of diagnostic and service tools with existing service platforms and vehicle communication interfaces, including OBD- II and proprietary systems.\n * Collaborate with Engineering, Quality, R&D, and Field Service teams to ensure tool development is aligned with product design specifications, service requirements, and warranty data insights.\n * Support the training of field personnel in the use of diagnostic tools. Develop and maintain clear, concise technical documentation and troubleshooting guides to aid in field operations\n * Responsible for monitoring the effectiveness of deployed tools and incorporating field feedback to improve usability, accuracy, and reliability.\n * Adhere to federal and state regulations.\n * Adhere to all company policies, processes, and procedures.\n * Performs other duties as requested, directed, or assigned.\n * Predictable and reliable attendance.\n\nPosition Qualifications\n\n * Bachelor's degree in Electrical Engineering, Computer Engineering, Mechatronics, or a related field.\n * Master's degree in a related field preferred.\n * Minimum of three (3) years of experience in diagnostics, methods engineering, or service engineering in the automotive or energy storage sector.\n * Solid understanding of lithium-ion battery systems, BMS architecture, and failure modes.\n * Proficiency with embedded systems diagnostics, CANalyzer/CANoe, Python, MATLAB, or similar tools.\n * Experience with diagnostic standards (UDS, OBD-II) and field tool deployment practices.\n * Strong problem-solving, communication, and documentation skills.\n * Familiarity with service tools such as Vector, ETAS, or proprietary OEM service software.\n * Hands-on experience with high-voltage safety protocols and failure mode effect analysis (FMEA).\n * Experience working with cloud-based diagnostic solutions or remote Over-the-Air (OTA) troubleshooting platforms.\n\nKey Competencies\n\n * Communications: Exchanges thoughts, feelings, and information effectively.\n * Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.\n * Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.\n * Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.\n * Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.\n\nPhysical Requirements / Working Conditions\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\n\n * Prolonged periods sitting at a desk and working on a computer.\n * Constantly operates a computer and other office equipment.\n * Ability to adjust focus, especially due to concentration on a computer screen.\n * May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.\n * The person in this position needs to occasionally move about in industrial environments and on uneven terrain.\n * Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.\n * The noise level in the work environment can be moderately loud.\n\nWhy Join Us\n\nAmerican Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce.\n\nBenefits Overview\n\n * Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave.\n * 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.\n * Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.\n * Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.\n * Voluntary benefits offerings.\n * Tuition assistance.\n * Employee Referral Program.\n * Employee development and career growth opportunities.\n\nAbout Us\n\nAmerican Battery Solutions Inc. ("ABS") is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business. \n\nAs we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts.\n\nThe Location - Lake Orion \n\nAmerican Battery Solutions Headquarters and Innovation Center is located in the heart of South-East Michigan in Orion Township. Orion Township is a Pure Michigan Trail T To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU5MDk0LjEyMjQ4QGFtZXJpY2FuYmF0dGVyeWNvbXAuYXBsaXRyYWsuY29t
