Position Title
Check Operations Specialist
Location
Jackson, MI 49201
Job Summary
The Operations Specialist in the ACH and Check Operations Department is responsible for the timely and accurate processing of financial transactions. Additional responsibilities include providing support for both internal and external customers. This role ensures compliance with internal policies, regulatory requirements, and industry standards while maintaining operational efficiency.
Pay Range: $17.00 - $21.25 - $25.50
Job Responsibilities:
JOB RESPONSIBILITIES
Support processing and reconciliation of incoming and outgoing files and related activities.
Research discrepancies to ensure accuracy and prevent fraud or operational risk and report issues of concern or matters of potential risk to management.
Maintain daily logs and documentation for transaction processing and reporting.
Monitor and resolve rejects, exceptions, and outstanding items within set timelines.
Participate in end-of-day balancing and reconciliation procedures.
Assist with resolution of operational issues and inquiries.
Support business continuity and disaster recovery procedures related to transaction processing.
Recommend process improvements to enhance efficiency and accuracy.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 1 Years in Banking Operations
Job Competencies:
Strong attention to detail and analytical skills
Ability to work effectively under pressure in a deadline-driven environment
Proficient in Microsoft Office Suite
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
Equal Opportunity Employer
Please see job description for required skills.
