Job Title: Meals on Wheels Support
Reports to: Meals on Wheels Supervisor
Work Location: Lansing, Michigan
Base work schedule: Monday – Friday, 8am to 4:30pm, Full Time, 40 hours per week
General Responsibilities: Provides clerical support to the Home Delivered Meals Program. Conducts assessments for Home Delivered Meals participants.
Compensation: $15.95/hourly plus comprehensive benefits including PTO, paid holidays, medical, dental, and vision.
Essential Job Functions: (Reasonable accommodation will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.)
- Answers telephone calls, process forms and maintains files for MOW operations.
- Prepares and distributes various business correspondence including letters, memos, reports, and program documents.
- Helps maintain participant and volunteer databases.
- Helps maintain volunteer base by assisting with outreach to potential volunteers. Serves as a go-to person when volunteers have questions or concerns. Ensures coverage for all routes on a daily basis.
- Processes participant referrals. Conducts assessments and reassessments for Home Delivered Meals participants.
- Generates and processes all routes and packing sheets. Ensures all relevant information is communicated to appropriate kitchen staff and volunteers.
- Assists with food preparation and distribution as needed. May be required to deliver meals to participants.
- Examples of job functions listed do not include all tasks which may be found in this position. Duties and responsibilities may be added, deleted, or modified at any time.
Knowledge, Skills & Abilities:
- Commitment to the organization’s missions and goals.
- Computer skills sufficient to learn specific departmental software programs.
- Ability to maintain confidential information regarding all aspects of participant, volunteer, employee, and agency information.
- Ability to work independently or as part of a team.
- Ability to communicate effectively and establish good relationships with staff, participants, volunteers, and vendors.
- Ability to represent the Agency in a professional manner.
- Must be able to adjust priorities to meet deadlines in a timely manner.
- Ability to meet department standards regarding job knowledge, participant focus, initiative, productivity, communication, teamwork, and attendance.
Requirements:
- A high school diploma or GED is required.
- A valid Michigan driver’s license in good standing is required.
- One year of clerical experience is required.
Working Conditions:
- The work environment is a typical office setting. Safe work practices in regard to office equipment; avoiding trips/falls and observing fire regulations are required.
- Occasional travel to other sites is required where exposure to unusual elements such as smoke, unpleasant odors, loud noises, and extreme temperatures increases.
- Physical mobility is required for sitting, walking, standing, bending, and lifting/holding/carrying objects of up to 70 pounds. Must be able to drive. Ability to enter and access information using a computer. Must be able to communicate effectively with participants, co-workers, volunteers, and vendors in person and over the telephone.
- Sensory requirements include exposure to conversational noise levels, everyday office activities and varying levels of stress.
To view the complete posting and to apply online visit,
https://www.tcoa.org/employment/ To apply in person, visit us at Tri-County Office on Aging, 5303 S. Cedar, Suite 1, Lansing, MI 48911.
Tri-County Office on Aging is an Equal Opportunity Employer
