The Child Case Manager is responsible for providing high-quality, person-centered case management services from intake through discharge or transition. This role supports individuals with mental illness, intellectual disabilities, or substance use disorders in achieving improved health, stability, and independence. Duties include coordinating services, maintaining documentation, and collaborating with a multidisciplinary team to ensure persons served receive timely, effective, and compassionate care.
Roles and Responsibilities include:
- Facilitate full scope of services from intake to discharge or transfer.
- Manage a caseload providing a minimum of 300 billable service units per month (full-time).
- Coordinate schedules and services with support team based on treatment plans.
- Link persons served to appropriate community and natural supports.
- Provide 80% of services in-home or community settings, and attempt in-home contact at least once monthly.
- Assess persons served needs and determine appropriate treatment interventions.
- Lead and monitor person-centered treatment plan meetings.
- Train, mentor, and collaborate with colleagues to enhance service delivery.
- Coordinate with treatment team members (e.g., therapists, PCPs, psychiatrists).
- Maintain scheduling via EMR and submit appointments as per procedures.
- Complete documentation within 24 hours of contact: Treatment Plans, Quarterly Reviews, Contact/Progress Notes, Consents/Authorizations, Psychosocial Assessments.
- Determine medical necessity and document accordingly.
- Participate in quality improvement initiatives and required staff meetings.
Qualifications and Education Minimum Requirements
Applicant(s) must be qualified as a CMHP with 3 years experience with a bachelor's degree or 1 year experience with a master's degree in the examination, evaluation, and treatment of minors and their families. State license as an LMSW, LLMSW, LMFT, LLMFT, LBSW, LLBSW, LPC, LLPC, TLLP, LLP, LP, RN, or a degree in a human service field from an accredited school. Human service fields can include, but not limited to Human Services, Psychology, Sociology, Criminal Justice, or Social Work.
Must have a valid Michigan driver's license, current automobile insurance, and the use of the insured vehicle during work hours.
Benefits Offered
- Vacation time
- Personal time
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Monthly performance incentive
- Flexible schedule
- Unlimited monthly incentive opportunities
Essential Conditions
Physical: Standing, support weight other than own, walking, stooping, kneeling, carrying, reaching, pushing, pulling, use of telephone, general good hearing, general good vision, speaking, physical intervention with clients, ability to travel, and ability to transport persons served.
Mental: Reading, writing, simple arithmetic, analyze data/report information, work under pressure, rapid decision making, create methodologies for solving client goals, implement recommendations, pleasant, congenial, calm, courteous, firm, and ability to maintain confidentiality. Direct activities of others to accomplish a goal and evaluate the performance of others.
Environmental: Community settings and persons served homes, exposure to public and possible aggressive clientele or poor health or hygiene, ability to work evenings and weekends, as necessary.
