Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Kentwood branch in Grand Rapids, MI is seeking a full time Teller to join their team.
What You'll Do:
Efficiently process daily work in a multi-tasking environment.
Accurately process teller transactions and maintain cash balancing standards.
Adhere to all policy and procedures, including branch compliance and security procedures.
Provide superior service to prospective and existing members.
Maintain product and service knowledge to assist our members.
Meet individual referral goals and service standard expectations.
Assist in any area of the branch as needed.
What You'll Need:
High school diploma or equivalent.
Customer service, cash handling, and balancing experience.
Strong computer skills.
Attention to detail.
Ability to function as a team player in a fast paced, goal-oriented environment.
Excellent communication skills to discuss and refer our products and services to members.
Ability to move or lift up to 50 lbs., usually coin.
Saturday hours required on a rotational schedule.
Flexible work schedule.
What We Offer:
Monthly cash incentives for meeting performance goals
Employee bonus program
Paid lunch time
Employee referral payouts for recruiting your friends and family
Paid time off
Paid holidays (13 per year)
401k plan match, dollar for dollar up to 4%
401k additional employer contribution after one year at 5%
Tuition reimbursement / Education assistance
Medical, dental and vision insurance effective date of hire
Health savings account (HSA)
Flexible spending accounts for medical and dependent care expenses
Adoption assistance for qualified expenses maximum $10,000 per child
Wellness initiatives and reimbursements
Pre-paid legal services plan
Identity protection plan
Accident supplemental plan
Short- & long-term disability plans paid for by company
Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
Pet Insurance
Free financial planning assistance
Numerous fun employee events throughout the year
Volunteer and community engagement opportunities
Employee loan discounts (closed-end loans)
Discounts with local and national companies through DFCU Perks
Service / anniversary awards
Employee discounts for company logo wear
Recognition and awards for outstanding team and individual performance (branch and member service center employees)
Ongoing training opportunities
Leadership development program
Flexible scheduling for students
Equal Opportunity Employer / Disabled / Veterans
