As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
The Warehouse and Logistics Coordinator is responsible for supporting the aftersales team in maintaining a high level of performance in warehousing and logistics operations for customers throughout North America. The coordinator will support the group to meet all assigned goals, including enhanced measures surrounding supply chain, inventory, insurance remediation, shipping of hazardous material and cross-functional support of other warehousing and logistics tasks. This person will also be is responsible for day-to-day operations including overseeing the warehouse, shipping and receiving, including international and specialized declarations, managing toolsets, inventory, supporting repairs/returns in a cross-functional capacity and supporting customer needs.
Maintaining and tracking all inbound and outbound shipping lanes, including logging of packages, routing internally and processing with inventory if required
Validate and generate all required international shipping forms, declarations and licensure as may be required based on classification.
Respond to all carrier requests for transport information clarification. Expedite and convert shipments for customers when necessary, including creation of international documents. Push through any deliveries which are delayed.
Initiate and manage insurance claims related to missing or damaged parts caused by carrier. Manage investigation and provide metrics on resolution to management
Perform regular spot-audits of stock. This includes:
Regular internal audits of inventory levels and accuracy
Related cycle adjustments, ensuring this KPI is kept to a minimum variance
Ensuring protected and safety stock is kept at acceptable levels
Assuring that all stock has defined locations, developing stocking flows and areas for related products
Managing transitory freight (non-stock) with regular updates to other departments
On customer request, run parts consumption and spending reports. Create searches and functions that improve the availability and accessibility of this data on-demand. This also includes conducting internal audits on overall availability, fulfillment time, reorder points and safety stock at USMCA hub vs recent consumption and warranty cases. Provide reports to management with recommendations for decision-making on defined weak areas
Assist in coordinating orders and stock for critical customer emergencies which may have after hours/weekend implications
Develop improvement ideas for spare parts stocking strategy to achieve group targets related to customer availability as well as internal cost targets to management
Assist in the processing of repairs and returns to ensure customer materials are processed quickly, well documented, and reliably communicated so the customer remains aware of the status whether it is a return for credit, repair, etc.
Travel up to 20% both international and domestic
Ability to lift, push, pull and maneuver cargo of all weights, with appropriate equipment where necessary.
Education & Experience
Bachelor's degree or 3 years of work in related field, strongly preferred
Previous experience and certifications in operation of forklift, assisted walk-stackers, and other cargo manipulation equipment
Previous purchasing inventory control or procurement experience strongly preferred
2 years experience with SAP is necessary.
Good presentation skills, with the ability to prepare and present recommendations to management
Strong time management skills and the ability to prioritize, organize and plan work
Excellent written and verbal communication skills
Strong attention to detail and problem-solving skills
Ability to read, write and speak German and/or Spanish a plus
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [email protected] contact information is for accommodation requests only and can not be used to inquire about the status of application.
TRUMPF is an Equal Opportunity Employer. Employment is based upon personal capabilities and qualifications without regard to race, color, religion, sex, marital status, national origin, ancestry, age, past or present history of mental disorder, physical, or learning disability, mental retardation, sexual orientation, genetic information or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
