Medical Assistant
Summary
Under the direction and supervision of the RN and the Physician, the Medical Assistant, who is non-licensed, uses there clinical training as a Medical Assistant and receives additional special training to provide direct patient care. This includes assisting with the rehabilitative goals of the patient, and supporting clinic RN's, physicians care team.
Essential Job Responsibilities
* Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.
* Conduct pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results, correspondence, etc. per clinic protocols.
* Prepare patient for examination and treatment by noting brief health history or the reason for visit in the patient's chart.
* Take and record vital signs including height, weight, and blood pressure, temperature.
* Assist the clinical staff in completing examination and procedures as instructed.
* Administer medications and injections as ordered.
* Completely fill out forms and obtain signature from provider, when necessary.
* Under the direction of the nurse or provider in charge, takes responsibility of medical supplies and cleaning of the medical instruments and equipment.
* Assist the clinical staff in providing patient education.
* Creates, maintains, patient files and all related records as needed.
* Stock, clean, and perform inventory of exam rooms
* Communicate by phone, email, or patient portal, with patients and families regarding physician or nurse medical advice.
* Occasionally relocate to other jobs within the clinic to provide additional support.
* Perform other work-related duties as assigned.
* We'll embrace all people by:
Treating everyone with dignity and respect.
Opening more doors to opportunity for others to succeed.
Growing talent and people.
Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
Taking action against discrimination.
Honoring our differences and how we collaborate.
Educating staff, patients and the communities we care for.
Restoring hope and freedom, together
Customer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
* Must have High school diploma or equivalent.
* Completion of a Medical Assistant training/certificate program. Certification as CMA or RMA.
* At least two (2) years of experience as a, Medical Assistant, LPN or in additional areas of patient health care in a clinical setting.
* Must have thorough education or training in the basics of medical terminology.
* Proficiency in the operation of computer hardware and software including Microsoft programs, email accounts, etc.
* Ability to maintains strict confidentiality
* Ability to use good reasoning and judgment and react calmly in emergency situations
* Ability to interpret, adapt and apply guidelines and procedures
* Knowledge of common safety hazards and precautions in a medical practice setting.
* Current American Heart Association BLS Course for HealthCare Providers
* Physical Demands:
o Required to stand, sit, talk, type, read and hear
o Required to use hands and arms to handle, feel, carry and work
o Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care
o Required to be independently mobile, with frequent bending and reaching overhead for activities such as positioning and transferring of patients and equipment
o Must be able to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects
Physical Requirements for Essential Job Qualification
Remain in a stationary position - None
Traverse or move around work location - Occasionally (Less than 1/3)
Use keyboard - Occasionally (1/3)
Operate or use department specific equipment - None
Ascend/Descend equipment or ladder - None
Position self to accomplish the Essential Functions of the role - Frequently (1/3 to 2/3)
Receive and communicate information and ideas for understanding - Occasionally (Less than 1/3)
Transport, position, and/or exert force
Up to 10 pounds - Frequently (1/3 to 2/3)
Up to 25 pounds - Occasionally (Less than 1/3)
Up to 50 pounds - Occasionally (Less than 1/3)
Up to 75 pounds - None
More than 100 pounds - None
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at [email protected].
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
