Position Title: Ticket Sales & Service Graduate Associate
Circle: Ticketing
Status (E/NE; FT/PT): Non-Exempt, Intern
Reports to: Sr. Manager, Member Experience
Hours: Up to 40 hours per week + nights and weekends as needed
SUMMARY
Are you looking to join a team of go-getters dedicated to serving and uplifting the community through basketball? Join the Detroit Pistons team and our mission to empower!
As the Ticket Sales & Service Graduate Associate, you will learn the core proficiencies of ticket sales, assisting with member and prospecting events, managing processes, identifying and researching best practices, helping with the ONE Rewards platform, and other duties as assigned throughout our full season!
Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do - and ensuring that everyone has a voice is how we do it.
We are seeking a team member with a positive, upbeat outlook that can lead and connect with a diverse population!
What you'll be doing:
- Represent the Detroit Pistons during events
- Assist with the planning and execution of member and prospecting events
- Managing processes such as storing contracts in CRM and auditing systems
- Help the Ticket Sales Coordinator with ONE Rewards platform fulfillment
- Opportunity to sell new full season memberships, half season memberships, partial plans, group tickets, luxury suites and loge boxes for the Detroit Pistons
- Maintaining accurate and detailed records of all current clients and prospects with our CRM system
- Attending weekly trainings and meetings to develop your career as a sales professional
- Identify and research best practices to improve the fan experience
- Other duties as assigned
What we're looking for:
- Bachelors degree required from a college, or university
- Self-motivated and outgoing personality
- Hard-working, self-improvers who are hungry, proactive, and possess a positive attitude
- Must be available to work full time for the duration of the program
- Must be available to work nights and weekends as necessary
- Must have reliable transportation to and from the Pistons Performance Center and Little Caesars Arena
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
