Job Details

As food service Crew Leader in the restaurant, you’ll play an important role in helping the restaurant run smoothly around the clock. You’ll help the Manager and Assistant Manager carry out all company policies and procedures to keep your restaurant clean and safe, and you’ll be in charge during the shifts the Manager or Assistant Manager is not scheduled. This will leave a person in charge at all times of the day. The Crew Leader may not be available 24/7 but may be available on a shift that helps the Manager run the business needs.

What You’ll Do

• Help the Foodservice Manager and Assistant Manager keep your facility clean, safe, well-supplied, and well-staffed.
• Set the bar for excellent customer service, address any complaints promptly and politely to keep customers happy.
• Control and maintain cash levels and help manage operating expenses and inventory.
• Handle HR duties including training and leading the team, while following policies and all applicable employment laws.
• Rotate food according to franchise standards and report food loss/spoilage.
• Report all maintenance problems, accidents, security issues, and other emergencies immediately.
• When the Manager is gone, make sure the store is operating to its full potential. Lead the team towards success.

What You’ll Need

• Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
• Ability to pay close attention to detail, adapt well to change, and multi-task every day.
• Basic phone, computer and software skills (Microsoft Word, Excel, and email).
• Ability to read and interpret documents, count, and make change.
• A willingness to work in any area of the store when needed and operate a computerized register.
• Ability to tolerate exposure to gasoline and cleaning products fumes.
• Ability to work in a cooler at a temperature of 20°F for up to ten minutes at a time.

Get to Know Johnny’s

• You can feel good about working for a restaurant owned and operated by Johnny’s Markets team. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!