Onsite Call Center Recruiter
ID
2025-38264
Category
Human Resources
Location : Address
13700 Oakland Avenue
Posting Location : City
Highland Park
Posting Location : State/Province
MI
Posting Location : Country
US
Location : Postal Code
48203
Position Type
Full-Time
Remote
No
Overview
This position will require onsite presence at our facility in the Detroit metro area.
The onsite Call Center Recruiter is responsible for talent acquisition on all levels, and associated processes for the organization to ensure our talent pipeline aligns with our company intention, purpose, and strategies. The primary focus is on the day-to-day recruiting and administration of the applicant tracking system (ATS). This position is responsible for hiring individuals with Property and Casualty Insurance license as well as build a pipeline of people interested in obtaining this license. The Recruiter must ensure our talent pipeline aligns with our company intention, purpose, and strategies. The position is also involved in staff planning, reporting, compliance, training, HRIS administration, community involvement, and outreach. Acts as a resource for leadership, associates, and within the Person Office where needed.
Responsibilities
Interacts with hiring managers and supervisors regarding a recruitment strategy to ensure a complete understanding of their needs to find a suitable match for their open position.
Coordinates full-cycle recruiting process to include: prepares employment advertisements and places them in an appropriate distribution channel to attract best applicant pool; oversees the routing of all position requisitions in compliance with ATS requirements; Administer online assessments and track completion and success rates, conduct interviews with candidates to assess qualifications for the job and fit; further, initiates employment offers and ensures new hire paperwork is complete promptly and accurately
Plan interview and selection procedures, including phone screens, assessments, and video or in-person interviews in the center for hiring manager managers.
Strategically and proactively build a candidate pipeline.
Source potential candidates through online channels (e.g., social platforms and professional networks.
Participate and assist in employer branding initiatives.
Identifies and represents the organization at events to market the company and our opportunities.
Responsible for reporting functions within the ATS to determine previous workflow and sourcing.
Foster relationships with past applicants and potential candidates.
Understands the urgency of filling the class with quality hires
Performs other duties as necessary
Qualifications
Upbeat, enthusiastic, and ready to make a difference in the lives of others
Ability to work daily in our Highland Park, MI office
Two years of call center licensed agent hiring preferred
Consistently meeting hiring targets
Prior sales experience preferred
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible availability with the working schedule; expected to work some weekends, holidays, and weekly events
Prior event planning experience preferred
Skilled at matching candidates to the right career to ensure retention and growth.
Enthusiastically engage with community partners
Computer proficiency with applications
Confidence in your hiring techniques
Minimum education of a High School diploma or GED
Professional appearance and conduct
