Job Description Summary Manages training delivery and assessment processes. Develops training courses and materials for Logicalis employees. Manages various learning management systems and HR Processes. Essential Duties and Responsibilities * Coordinates the assignment of Logicalis US (LUS) employee training programs, including programs created by LUS as well as Logicalis Group and Datatec, to all LUS employees; follows up with LUS employees to ensure they are able to access and complete assigned training. * Generates reports periodically of Completion Status for training; encourages LUS employees who have not completed training to do so. * Manages the LUS Onboarding Program for all new hires. * Creates presentation materials * Schedules virtual sessions * Delivers program * Tracks participant satisfaction with the training * Participates with LUS HR staff and Logicalis Group HR staff in the development and delivery of a variety of employee training programs. * Works, in concert with Logicalis Group HR staff, to ensure LUS employees have access to and can navigate the Learning Management System (LMS), including learning collateral. * Maintains records of training activities, monitors program effectiveness, and recommends improvements. * Creates training calendars, coordinates creation of presentation materials, and schedules sessions---whether virtual or in person. * Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. * Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. * Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience//Technical Requirements/Certifications Equivalent combination accepted. Education: * Bachelor's Degree in a related field. Experience / Technical Requirements * 1-3 years in a related area. * Knowledge of and exposure to commonly-used concepts, practices, and procedures in training program development, implementation, administration and evaluation. * Portal application development and Learning Management System experience. * Human Resources experience. * Proficient use of all Microsoft Office applications. Certifications * None Other Skills and Abilities * Demonstrated ability to interface effectively with multiple departments and levels within organization, as well as external vendors. * Analytics: ability to gather data, understand its implications and apply conclusions to making decisions. * Excellent communication skills - oral and written presentation abilities. * Customer Service: identifying, analyzing and meeting customer needs. * Ability to balance multiple projects and deadlines. * Self-starter with excellent organizational, administrative and interpersonal skills. * Detail oriented. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
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