How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include examples of how your past work experience is applicable to this position.
Job Summary
Conferences & Events has an immediate opening for a Conference & Events Program Manager. This position will report to the Director of Conferences and Events. The Conference & Events Program Manager is responsible for event reservation scheduling, event planning and logistics, event setup and teardown, audio visual, bar service, coordination of services with other university departments and on-site event management.
Working some nights and weekends is required.
Responsibilities*
Customer Service
- Respond to inquiries from the website, phone calls and other online event services
- Provide venue tours to potential clients
Manage Events at UM-Flint
- Computerized scheduling of events, pre-event planning, pricing, on-site event management, setup/takedown
- Prepare rental agreements
- Collect, process and track payments for external events
- Prepare event diagrams for clients and event staff
- Effectively communicate and enforce university policies
- Inspect building facilities and equipment, process work orders and follow up
- Provide problem resolution and customer service with facility users
- Coordinate services with other departments and vendors, including Safety, Facilities, IT, NBC Administration and others
- Complete accurate and thorough facilities reports
- Serve on a variety of campus and community committees as needed
- On-site event management required on some evenings and weekends
- Supervise bar service events
- Make recommendations on policies and pricing
- Functionally supervise Event Staff, Evening Supervisor, Office Assistant, Bartender positions.
Bar Service
- Create bar service agreements
- Collect, process and track payments for bar service
- Make recommendations on bar service policies and pricing
Audio/Visual
- Determine the Audio/Visual needs for events.
- Knowledgeable of equipment setup, operation of equipment during the event and equipment teardown after the event
Other Duties as assigned
Required Qualifications*
- Associate's degree or equivalent combination of relevant education and/or experience.
- One or more years of experience in event planning
Essential Job Functions
- Must be able to lift equipment weighing up to 50 pounds for various event needs with or without reasonable accommodations.
Why Work at U-M Flint?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Employee and qualified dependent tuition support
Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff flier.
UM-Flint offers tuition support for eligible UM-Flint staff members. In addition, UM-Flint offers dependent tuition support (DTS) for qualified dependents of faculty and staff from all UM campuses. Information can be found at: https://www.umflint.edu/hr/benefits/
Information about our vision, mission and values can be found at: https://www.umflint.edu/chancellor/leadership-mission-vision/
Modes of Work
Onsite
The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes here.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
