Property Description Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island! Overview Are you a passionate, customer-focused individual with a knack for managing a vibrant gift shop environment? Look no further! We're thrilled to invite you to join our team as a Gift Shop Supervisor. As a key player in our guest experience team, you'll make lasting memories while enjoying an exciting work atmosphere. Key Responsibilities: * Lead and inspire the gift shop team to deliver exceptional customer service. * Curate and maintain an appealing and well-organized product display. * Manage inventory, reordering, and pricing to ensure optimal stock levels. * Implement effective visual merchandising strategies to maximize sales. * Collaborate with management to plan promotions, events, and marketing strategies. * Handle guest inquiries, complaints, and ensure prompt issue resolution. * Maintain cleanliness, orderliness, and compliance with safety standards. * Foster a positive and dynamic atmosphere to encourage team growth. Ready to make our guests' stay unforgettable? Join us and be a part of the exceptional team that defines hospitality excellence. Your journey to a rewarding career starts here! Qualifications * Proven experience in retail, preferably in a supervisory role. * Strong communication skills and ability to lead a team. * Customer-focused attitude with a keen eye for detail. * Excellent organizational and time-management abilities. * Proficient in using point-of-sale systems and basic computer skills. * Flexibility to work weekends, evenings, and holidays as needed. * High school diploma or equivalent; further education is a plus. * Passion for creating a warm and welcoming shopping environment. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. * Multiple Tiers of Medical Coverage * Dental & Vision Coverage * 24/7 Teledoc service * Free Maintenance Medications * Pet Insurance * Hotel Discounts * Tuition Reimbursement * Paid Time Off (vacation, sick, bereavement, and Holidays). * 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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