Supplier Performance Management Lead
This position is responsible for delivery of the enterprise Supplier Performance Management (SPM) program. The position will coordinate across the enterprise with First Line of Defense (FLOD) Supplier Relations Managers (SRMs) and Supplier Initiative Managers (SIMs). The purpose is to ensure required elements of the SPM program are delivered for designated suppliers. The position will maintain the governance program for the enterprise and closely work with Enterprise Risk - Third Party Risk Management to ensure supplier performance metrics are collected, analyzed, monitored and reported to management.
The primary functions include building the governance program, development and maintenance of procedures to ensure alignment with intra-agency and regulatory guidance for supplier management. The primary function will be coordinating the updates for the supplier performance scorecards and related supporting operational documentation; partnering with managed service providers and other suppliers to enhance risk management. Overall, this position will also be required to enforce the SPM program requirements and challenge and or validate reported information, recommend risk acceptance standards, report on performance management required actions and deliver information that will be included in Corporate Board Reporting and other risk governance committees.
This position manages the supplier performance risk and results and will be required to demonstrate the ability to collaborate with a strong commanding presence. The position requires strong communications skills with experience in continuous improvement and process improvement. This position will work closely with all risk management areas and SRMs.
Position Responsibilities:
Support an enterprise program and work with a cross-functional team to deliver a disciplined approach for supplier performance management.
Identify supplier contract requirements in collaboration with Enterprise Risk, Risk Domain Leaders and Business stakeholders.
Manage data collection, analytics and reporting for supplier performance management metrics.
Develop communications, training and consortium content for Supplier Relationship Managers.
Coordinate business review meetings with suppliers and ensure tracking of issues and actions to resolve supplier performance gaps.
Multitasking in a fast-paced environment.
Position Qualifications:
Bachelor's degree in business, Finance, or related field or 4 years of relevant experience
5 years experience in managing suppliers or third-party product/service providers
5 years experience in analytical skills and working with metrics
5 years experience in communication and collaboration across teams
5 years experience in presenting to management
Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
Hours: 8:00am - 5:00pm Monday - Friday
Salary: To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
