Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, were revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As an Associate Specialist, Logistics in Managed Transportation at RXO, you will deliver exceptional service to our customers and drivers before, during and after the call.
What your day-to-day will look like:
Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule
Answer incoming driver and customer calls/emails, and take care of their needs
Call and get updates from drivers/carriers and input accurate information into the dispatch system
Communicate any issues with customers/drivers
Monitor and update all Active Run problems
What youll need to excel:
At a minimum, youll need:
Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment
Basic computer skills
Itd be great if you also have:
Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends
Experience dealing with high phone volume in a deadline-driven environment
Strong driver and customer interaction experience
Experience with Microsoft Office
Excellent phone communication skills
Knowledge of the transportation industry
In this role, youll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. Were a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If youre driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Competitive pay
Health, dental and vision insurance
401(k) with company match
Life insurance, disability
Employee Assistance Program (EAP)
Paid time off
Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? Wed love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .
Equal Opportunity Employer
Please see job description for required skills.
