Senior Client Manager - Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Manager (CM) on the Employee Health & Benefits team, you'll actively manage a book of business to ensure each client's welfare benefit plan needs and goals are met. This involves managing annual benefit enrollment periods and overseeing the transfer of coverage to new vendors, providing first-rate benefit plan communications to clients, resolving day-to-day service issues and concerns, maintaining accurate and up-to-date benefit plan documents, and counseling clients on a wide range of regulatory issues affecting welfare benefit plans. A Senior Account Manager works with significant autonomy and demonstrates a high degree of competency in the position. As such, others in the section and the firm may approach the Senior for assistance and guidance on various matters. Seniors may also help train newer Account Managers, conduct formal training, create new product, or similar functions. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Bachelor's degree preferred. A degree in business, human resources, health care administration or other related area is a plus. * Minimum of 5-7 years experience in the welfare benefit plan industry is required, working for an employer, insurer/administrator or broker. * Extensive knowledge of group insurance (medical, dental, vision, life and disability products) required. * Effective public speaking skills and excellent verbal and written communication skills are required. * Ability to use available resources to research regulatory issues and provide clear, concise and accurate information and guidance to clients. * Must have the ability to work under pressure and multi-task. * Must be able to work independently and be detailed, organized and resourceful, motivating others inside and outside of the firm to accomplish goals. * Be professional in both appearance and manner. * Experience in Microsoft Word, PowerPoint, and Outlook preferred. Experience with Publisher a plus. * We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: * https://www.instagram.com/lifeatmma/ * https://www.facebook.com/LifeatMMA * https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers. #MMAEHB #LI-Hybrid #MMAUMW
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