| Position Title: | Secretary Level 2 | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 40700 - EIO Administration | |
| Advertised Salary: | $17.69-$22.25; Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement. | |
Benefits:
| Please see the following link for a list of benefits offered with this position. Clerical Tech Association (CTA) | |
| FLSA: | Non-Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | Clerical-Technical Association (MEA-NEA) | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | Just Cause | |
| Summary of Position: | • Provide reliable and professional administrative support to the Extended and International Operations dean's office in Big Rapids, MI.
• Responsibilities include; student interactions, receptionist duties, clerical tasks, and bookkeeping.
• This full-time, on-site position, operates in a professional office environment with a standard work schedule of Monday through Friday, 8:00 AM to 5:00 PM.
• The anticipated start date for this position is June 2025. However, this is an estimated date and can be revised if needed. | |
| Position Type: | Staff | |
| Required Education: | • Satisfactory completion of two years college or equivalent technical training or business/technical schooling.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Any equivalent combination of college education, training, and experience which provides the required knowledge, skills, and abilities may be considered.
• Equivalency for education is two years of work experience equals one year of education. | |
| Required Work Experience: | • Two years full-time secretarial work experience to include bookkeeping, supervisory responsibility, and public contact.
• Two years part-time is equivalent to one year full-time. | |
| Required Licenses and Certifications: | | |
| Physical Demands: | - Office Environment
- Carrying
- Moving
- Sitting
- Lifting
- Repetitive movement
| |
| Additional Education/Experiences to be Considered: | • Experience working in a higher education environment.
• Experience working with computerized student record/large database management systems. | |
| Essential Duties/Responsibilities: | • Perform all duties outlined in the Secretary Level 1 position description.
• Greet and assist students, faculty, staff, and visitors in a professional and friendly manner.
• Manage incoming calls, emails, respond to inquiries, and handle general office and receptionist tasks that includes; information collation, distribution, multi-line phone management, message taking, and meeting scheduling.
• Independently perform and coordinate administrative support functions, focusing on specialized areas of university services.
• Provide excellent customer service through clear communication and responsive support.
• Investigate, develop, recommend, implement, and update university procedures related to specific functions.
• Demonstrate an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
• Support, promote, and develop university student enrollment and retention initiatives.
• Coordinate workflow and daily operations as assigned.
• Handle confidential information with discretion and assist colleagues and customers with sensitive matters.
• Maintain accurate and comprehensive records of student interactions.
• Assist with the training and supervision of student employees and lower-level bargaining unit staff, as assigned.
• Utilize various database tools to input, retrieve, maintain, analyze, and interpret data.
• Support and coordinate special FSU programs and activities, including developing invitation lists, booking rooms and catering, and arranging program logistics.
• Carry out responsibilities in accordance with university policies and applicable laws and regulations.
• Maintain confidentiality of designated information.
• Report to the immediate supervisor as assigned.
• Any other duties assigned within the position classification area. | |
| Marginal Duties/Responsibilities: |
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