Company Overview
ThermalNetics, LLC is a growth company that was founded in 1972. Our corporate focus is "creating more comfortable and healthy indoor environments by providing innovative HVAC solutions". In striving to provide the most economical owning experience for the end-user, we provide equipment, parts, and services to ensure the air we breathe in our schools, hospitals, commercial buildings, etc. is something that will allow us all to live happier, healthier, and safer lives. We also do all we can to give people the chance to grow. Our employees enjoy working at a place that offers a small company environment with big company objectives. You'll be challenged to innovate, encouraged to apply your knowledge, and be well-rewarded for results.
Summary
This inside position of Application Engineer is instrumental in providing commercial and industrial HVAC technical sales support to owners, contractors and consultants who are responsible for new construction and renovation of buildings.
Responsibilities
Technical Support (60%)
Expertly applies technical knowledge to assist in providing solutions in the design of new construction and renovation of existing buildings
Actively manages 20+ ongoing projects simultaneously in support of Sales Engineers and managers with new and existing accounts
Demonstrates technical knowledge by reviewing building specification to create accurate equipment proposals.
Confidently creates competitive, high quality and timely estimates, bids, proposals
Reaches project milestones as they relate to the sales process
Capably utilizes sales tools to select equipment that meets project requirements and specifications
Appropriately solicits support from upper management, when needed, to keep the sales process moving
Manage job card (Financial report), accurately input project financials, and work with accounting to closeout project
Work with service department to ensure equipment operates as designed, provide documentation required for technicians to successfully start-up equipment
Sales (25%)
Proactively promotes the ThermalNetics value proposition
Actively listens and probes to uncover and clarify customer concerns and needs
Expertly introduces new and existing accounts to new products
Competitively positions ThermalNetics and refers leads to other business segments
Explicitly differentiates ThermalNetics services and products based on business benefit
Relationship Management (15%)
Thoroughly understands each customers' business and speaks their language
Excellently demonstrates technical expertise with customers to develop credibility, loyalty, trust and commitment
Clearly communicates with and solicits support from internal staff
Successfully fosters relationships to ensure customer satisfaction
Our ideal Application Engineer would carry out their responsibilities while displaying the following key behavioral competencies:
Builds the brand through the quality of their work, delivering excellence to every client, every time
Proactively gathers information to quickly provide solutions and value to customers
Accurately generates documents and monitors processes
Comfortably executes tasks, manages 20+ projects simultaneously and can easily reprioritize when necessary
Accurately synthesizes information into effective solutions with a competitive advantage
Builds partnerships through applied technical knowledge, positive communication, and follow through on commitments
Preferred knowledge, skills, and experience:
BS in Engineering Preferred
Technical expertise in HVAC equipment and systems preferred
Excellent communication skills
Proficiency in Microsoft Office applications
Ability to work in a fast-paced environment
Benefits:
ThermalNetics offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options + dental and vision insurance
401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
Company provided life insurance + optional employee-paid voluntary life insurance, dependent life coverage, and voluntary accident coverage
Short-term and long-term disability
3 weeks of paid time off for new employees + 11 company-paid holidays
Vacation accrues on a monthly basis, unless applicable federal, state, and local law requires a faster accrual
Paid sick time in accordance with the federal, state, and local law
Paid parental leave and tuition reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $70,000 - $110,000 (+ bonus) in Michigan. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.
