JOB SUMMARY
The apprentice’s responsibilities include learning and developing practical skills, participating in online classes, observing all health and safety protocols, completing assignments and competencies, and passing the Certified Medical Assistant Exam. You should be well-organized, flexible, and willing to assist wherever possible.
An apprentice must have great time management and basic computer skills, be flexible, open and ready to learn. Outstanding apprentices are those who respond well to criticism, build good relationships with colleagues, and ultimately make a lasting impression.
ESSENTIAL JOB DUTIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assists the assigned department while learning about other aspects of the company.
- Observing health and safety procedures.
- Completing all tests, presentations, and other required evaluations.
- Working in the office and traveling to other sites when required.
- Positively receiving feedback.
- Attending meetings and offering suggestions for improvement.
- Keeping a log of everything learned.
- Building professional relationships with colleagues and clients.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
LEARNING OBJECTIVES
This is intended to cover the minimum essential leaning objectives to learn and preform according to the MA Master Core Competency Checklist.
- Prepares room and patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.
- Performs laboratory and diagnostic testing.
- Answers, screens, and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
- Schedules tests and referral appointments for patients.
- Administers oral and injectable medication. Phones prescriptions to pharmacies.
- Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
- Provides explanation of lab results, diagnostic testing results and provider orders to patient/family.
- Assists with cleaning and stocking of exam rooms and suites.
- Work gaps in care registries to help improve the quality of care.
- Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)
- Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
- Inventories, orders and restocks areas, as necessary.
- Maintains and cleans equipment and environmental safety as required.
- Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.
- Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns, and educational level.
- Necessary visual and auditory acuity required to monitor patient’s condition and operate department equipment.
- Demonstrates a positive team attitude and has interpersonal skills to communicate with clients effectively and appropriately, their families, providers, and co-workers,
- Ability to work in an EMR environment.
APPRENTICE REQUIREMENTS:
- High school diploma or GED
- Driver’s license recommended.
- Functional competency in Reading, Writing, and Math
- Good time management, critical, and interpersonal skills
- Excellent problem-solving and troubleshooting abilities.
- A growth mindset and passion for learning
