Accountable for and manages the development, implementation and ongoing maintenance of project(s) with moderate to complex scope and deliverables. Job scope includes supporting end-to-end business process improvement projects to increase efficiency by using Lean Six Sigma methodologies. Candidate must be an independent, proactive thinker, result-oriented self-starter and thought partner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Support the creation of detailed project plans and schedules as per DMAIC (Six Sigma) methodology, identify goals, objectives, risks and resource allocation. * Monitor project status for significant deviations in quality, cost or schedule. * Interface with various departments, senior management and external individuals providing value and support for continuous improvement. * Oversee projects to achieve measurable business process improvements. * Identify improvement opportunities to eliminate waste, reduce defects, and enhance quality. * Conduct data analysis to identify root causes, measure process performance, and develop metrics for improvement. * Coach, mentor, and support cross-functional project teams; provide training and coaching to team members on Lean Six Sigma methodologies. * Present findings, project status, and recommendations to senior management and stakeholders. * Represent leadership staff at meetings in their absence. * Other duties as assigned. "Qualifications" * Bachelor's Degree in related field required. * Five (5) or more years' experience in related field. * Three (3) years project management experience in health plan operations or related field * Black Belt Lean Six Sigma, preferred * Leadership and/or analytical experience with data, systems, and operations. * Knowledge of program management preferred. * Excellent analytical, organizational, problem solving, verbal and written communication skills. * Knowledge of project management tools and methodologies. * Ability to work independently, within a team environment and with multiple priorities. * Proficient in current industry standard PC applications and systems (e.g., Visio, PowerPoint, Excel and Word). * Ability to work closely with the technical support team in understanding and resolving systems issues. * Ability to develop, implement, and monitor policies and procedures. * Other related skills and/or abilities may be required to perform this job. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
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