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KPMG is currently seeking a Manager, Data Operations to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities:
Manage and lead a team of Managed Service Provider (MSP) individuals, ensuring efficient monitoring of data pipelines and rapid response to any incidents
Ensure the stability and reliability of the data platform, addressing technical issues as they arise; maintain comprehensive documentation for data operations processes, including design, configuration, and troubleshooting guides
Work to ensure that Service Level Agreements (SLAs) are consistently met by monitoring performance against metrics and implementing corrective actions as needed
Provide input for roadmap planning and identify opportunities for improvement and innovation within data operations; liaise with cross-functional teams to ensure alignment and collaboration on data operations initiatives and priorities
Oversee daily monitoring and analysis of end-to-end data performance and communicate results and findings to relevant stakeholders
Offer guidance and coaching to internal and MSP technical staff, fostering a culture of continuous learning and development; serve as the point of escalation for any operational issues, working to quickly resolve problems and minimize impact on business operations
Qualifications:
Minimum five years of recent experience in managing data operations, with a strong understanding of data pipeline monitoring and incident response
Bachelor's degree from an accredited college or university in information technology, computer science, management information systems, computer engineering or related field is preferred
Familiarity with Managed Service Provider operations and collaboration; Experience in providing input for strategic planning and roadmap development
Strong documentation skills, with the ability to create and maintain detailed technical documents; Demonstrated ability to meet SLAs and performance metrics, with a focus on continuous improvement; strong analytical and problem-solving skills is a plus
Excellent communication and interpersonal skills, with the ability to effectively liaise with cross-functional teams and stakeholders; ability to analyze data performance and translate findings into actionable insights; proven experience in mentoring and coaching technical staff is a plus
Practical experience with relevant data technologies and tools such as Azure Data Lake Storage Gen2, Azure Data Factory, Azure Databricks, Azure Blob Storage and GenAI; proven track record of successfully managing and resolving data incidents is desired
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7562_9_25
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status,... For full info follow application link.
KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link “https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf? ”contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
