MMPA is seeking an D365 F&O Finance Support Lead to provide technical support for our finance and accounting systems. This role focuses on troubleshooting, system configuration, user support, and ensuring the smooth operation of D365 F&O, with an emphasis on IT support.
The Michigan Milk Producers Association (MMPA), established in 1916, is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., we proudly serve dairy farmers across Michigan, Wisconsin, Ohio, and Indiana. With a workforce of around 625 employees spread across four states, MMPA is deeply rooted in the dairy industry. We operate multiple facilities, including the Middlebury Cheese Company in Indiana, Superior Dairy in Ohio, and two SQF Level 3 dairy ingredient plants in Michigan. Our product lineup includes fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk.
Why You’ll Love Working Here: At MMPA, we believe in investing in our people and fostering an environment where you can grow both personally and professionally. Here are just a few reasons why you’ll enjoy working with us:
- Competitive Salary: We offer a competitive salary to attract the best talent.
- Health & Wellness Benefits: Comprehensive medical coverage through Blue Cross Blue Shield, including mental health services to support your well-being.
- Disability Insurance: Protection for you in case of illness or injury.
- Paid Time Off: Enjoy a generous PTO package to maintain work-life balance.
- Retirement Benefits: Secure your future with 401k contributions from us.
- Growth Opportunities: We are committed to your personal and professional development.
- Employee Appreciation: We regularly host events to show our appreciation for your hard work and dedication.
- Wellness Initiatives: Participate in wellness programs designed to help you stay healthy and engaged.
- Employee Feedback: Your voice matters, and we offer forums for your suggestions and input.
Key Responsibilities:
- Provide day-to-day support for D365 F&O finance and accounting modules
- Troubleshoot and resolve system issues related to financial processes
- This can occasionally include night and weekend incidents
- This may also require communication with 3rd party support
- Collaborate with finance and accounting teams to understand their needs and translate them into system requirements
- Assist in the configuration and customization of D365 F&O to meet business needs
- Conduct system testing and validation to ensure accuracy and functionality
- Develop and maintain documentation for system processes and procedures.
- Train end-users on system functionalities and best practices
- Work with IT and external vendors to implement system upgrades and enhancements
- Monitor system performance and proactively identify areas for improvement
- Ensure compliance with financial regulations and standards
- Create and modify business workflows within Dynamics 365
- Configure new and existing features within D365 to fit expanding and evolving business processes
- Assist with User Acceptance Testing (UAT) of system modifications and new development
- Assist with user access and permissions modifications within Dynamics 365
- Assist with gap/fit analysis for new acquisitions and legacy software sunsetting
- Be a key member of the team to help transition one of our processing plants to D365
What We’re Looking For:
- Bachelor's degree in Finance, Accounting, Information Systems, or related field
- Proven experience with Dynamics 365 Finance & Operations, particularly in finance and accounting modules
- Strong understanding of financial processes and accounting principles
- Excellent problem-solving and analytical skills
- Ability to work collaboratively with cross-functional teams
- Strong communication skills, both written and verbal
- Experience with system configuration, customization, and testing
- Knowledge of regulatory requirements and compliance standards in finance and accounting
- ERP experience, Microsoft D365 preferred
- Ability to work independently and as part of a team
- Possess a strong attention to detail
- Strong organizational and time management skills
- Drive change with a positive attitude
- Interact with all levels and show empathy
- Shows passion for growth and development within a team
Preferred Skills / Qualifications:
- Certification in Dynamics 365 Finance & Operations
- Project management skills
- Prefer 2+ years of experience documenting functional requirements, workflow, and/or translating business/functional requirements to technical specifications for system improvements
Why Join Us: At MMPA, we are a drug-free facility, and maintaining a safe, healthy, and productive work environment is a top priority. As part of our commitment to your well-being, all applicants will undergo a drug screening during the hiring process. By joining MMPA, you'll become part of a company with a strong legacy in the dairy industry, while also embracing a forward-thinking culture that values growth, wellness, and teamwork. We are excited to welcome a passionate individual who is eager to contribute to our success and advance their own career. If you're ready to make a meaningful impact and collaborate with a dynamic team, we’d love to hear from you!
Ready to join our team? Apply today! We look forward to hearing from you!
MMPA is an equal-opportunity employer and values diversity in our workforce.
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.
