Job Description Position Summary The Associate Sales Engineer (ASE) plays a crucial role in providing technical sales expertise for Class II infusion therapy medical devices, with a focus on IV Informatics, safety software, and infusion pumps. Working alongside a regional sales team, the ASE supports sales activities, product demonstrations, and technical proof-of-concept engagements to drive customer adoption. This role requires a foundational understanding of healthcare informatics workflows, particularly electronic medical records (EMRs), as well as medical device integration, cybersecurity, network connectivity (WAN/LAN, TCP/IP), and relational database management. The ASE collaborates closely with ICU Medical's Device Sales Specialists, Clinical Sales Consultants, and cross-functional teams to ensure technical success throughout the sales process. Key Responsibilities * Technical Sales Support: Assist in the sales process by providing technical guidance to customer teams and conducting product demonstrations for ICU Medical's connected IV systems and IV-EMR integration. * Customer Engagement: Participate in sales presentations, customer calls, clinical trials, and reference site visits to ensure a seamless technical experience. * Trade Shows & Events: Represent ICU Medical at conferences and trade shows, demonstrating product capabilities and addressing technical inquiries. * Training & Education: Serve as a technical resource for the sales team, helping enhance their knowledge of ICU Medical's product portfolio. * Proposal & RFP Support: Partner with Contract Marketing to provide responses to RFPs and RFIs related to hospital network connectivity, security, and EHR interoperability. * Market & Competitive Awareness: Maintain expertise in ICU Medical's network-connected products and competitor solutions to highlight key differentiators in customer discussions. * Product Feedback & Innovation: Provide valuable customer and market insights to the global marketing team to help influence future product enhancements and innovations. * Regulatory & Compliance Adherence: Ensure full compliance with ICU Medical's quality and regulatory policies while engaging with customers. Qualifications & Skills * Excellent communication and presentation skills with the ability to translate technical concepts for diverse audiences, including hospital CIOs and IT professionals. * Strong organizational and multitasking abilities to manage multiple projects simultaneously. * Ability to work independently while collaborating in a complex matrixed sales environment. * Foundational knowledge of IT systems, including wireless networks, client/server applications, and cybersecurity. * Preferred: Prior experience in sales, product demonstrations, or customer-facing technical roles. Minimum Qualifications, Education & Experience * Must be at least 18 years of age * Associate degree from an accredited college or university is required * 2+ years' experience in IT/Networking * Preferred: Experience in technical sales, product demonstrations, or customer support. * Proficiency in Microsoft Office Suite (Excel, Word, MS Project, and Visio preferred). * Must comply with credentialing requirements, including COVID-19 vaccination, flu, etc. where applicable. Work Environment & Travel Requirements * Primarily a remote/home office role, with frequent travel (65%+ of the time) to customer locations. * Work may involve extended periods of sitting, standing, or walking, depending on customer needs. * Must have a valid driver's license and comply with company driving policies. * Occasionally required to lift and move objects up to 50 lbs. * May require international travel as needed. About Us ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: * Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. * The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. * IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. * Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to fostering a diverse, inclusive, and equitable work environment. As an Affirmative Action and Equal Opportunity Employer, we ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender identity, gender expression, gender reassignment, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at [email protected]. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement OFCCP Equal Opportunity Posters * "Know Your Rights" Poster * Pay Transparency Nondiscrimination Provision ICU Medical CCPA Notice to Job Applicants
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