Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".
thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.
Your responsibilities
Job Summary
The Employee Relations Manager is responsible for managing complex employee relations matters and leading internal workplace investigations across the organization. This position plays a key role in mitigating organizational risk and resolving employee concerns.
The ideal candidate brings deep expertise in employee relations, a strong investigative mindset, and the ability to navigate sensitive situations with empathy, objectivity, and professionalism.
This position may be hybrid or fully remote and will have travel requirements, reporting to the Director of HR Compliance.Job Description
Key Accountabilities:
Lead and manage the intake, planning, investigation, and resolution of complex workplace investigations.
Conduct fair, impartial, and timely investigations involving a wide range of issues, including harassment, discrimination, retaliation, policy violations, and interpersonal conflicts.
Prepare timely, high-quality investigative reports that provide a clear and logical account of the allegation(s), investigative work performed, key findings, and outcomes.
Partner with Legal, Compliance, and HR teams to ensure consistency and adherence to workplace investigation guidelines and Company policies.
Provide guidance to HR and business leaders on appropriate corrective action and remediation.
Analyze case management data to shape training, policy updates, and preventive strategies.
Deliver training and coaching to HR and managers on topics related to employee relations and workplace investigations.
Support continuous improvement of ER policies, procedures, and tools.
Develop trust and rapport with HR, Legal, and business leaders.
Demonstrate empathy while delivering direct and honest feedback to effectively navigate complex and sensitive situations.
Conduct regular audits of case documentation.
Maintain sensitive and confidential information.
Leverage technology and helping to identify proactive strategies that reduce risk and strengthen organizational practices.
Ensure compliance with Company policies as well as federal, state, and local employment laws.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications
Minimum Requirements
Bachelor's degree from an accredited university or equivalent combination of education and professional experience
5+ years of progressive experience in Employee Relations or Human Resources, with a primary focus on conducting and/or managing complex and sensitive workplace investigations
In-depth knowledge of employment laws and employee relations/investigations best practices
Exceptional interpersonal and communication skills (both verbal and written), with the ability to navigate and resolve conflict effectively
Strong analytical and documentation skills with keen attention to detail and accuracy
Ability to manage multiple, high-priority cases simultaneously in a fast-paced environment
Demonstrated ability to influence and build trust across all levels of the organization
Experience leading or mentoring an employee relations and/or investigations team
Preferred Qualifications
J.D. or advanced degree in related fields
Professional certification (e.g., SHRM, PHR/SPHR)
Experience with providing HR support in a matrixed organization
Experience using electronic case management systems (e.g., HRAcuity, NAVEX) and data tracking tools
Benefits Overview
We offer competitive... For full info follow application link.
thyssenkrupp Materials NA Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at [email protected]
