Job Summary: The Quality Manager will have the drive and ability to lead implementation and the sustainability of the compliance process & supplier quality program with minimal oversight. Ability to influence/lead internal personnel, customers, and suppliers to meet quality objectives is required. Job Duties: Duties may include, but are not limited to the following: * Evaluate, understand, and develop plans to comply with customer requirements. * Create metrics to monitor compliance to customer and agency requirements * Facilitate all customer and 3rd part audits * Manage audit related CAPA (Corrective Action Preventive Action) to closure * Serve as technical liaison/leader for the facility/procurement on supplier related defects and * improvement opportunities * With procurement develop a supplier rating, corrective/preventative process to improve * supplier quality * Partner with Quality Systems on supplier approval, incoming ingredient requirements, and * ingredient hazard analysis * Act as primary quality resource and coordinator on sanitary design & change control activities * Facilitate all internal auditing processes & maintain/perform training on departmental-specific * policies, procedures and programs * Manage compliance schedules with all departments * Ensure all HACCP and Food Safety Plans are up to date, verified, and validated * Support Quality Manager and commercialization teams in integrating customer and compliance * requirements into internal specifications * Support Quality Assurance department as necessary, in other areas. * Serve as a backup for the Quality Manager if needed during his/her absence. Required Competencies & Knowledge: Knowledge of: * Ingredient hazards in accordance with FSMA * Intentional Adulteration Risk Assessments * Food Defense * Knowledge and experience with SAP. * Advanced computer skills and a knowledge of project management tools Skilled in: * Maintain harmonious working relations with employees from all departments. * Maintain harmonious working relations with management from all levels. * Communicate effectively with all employees and management. * Comfortable with leading difficult decisions. * Flexible, agile, creative, able to lead by example and be ready to be part of a * multidisciplinary department team. Ability to: * Communicate effectively both verbally and in writing. * Manage multiple projects/ trackers at one time * Ensure collaborative relationships with industry, trade, other associations, regulatory * agencies and Hearthside staff. Proficiency in: * MS Office Suite and SAP * Problem solving: Create hypothesis for a challenge, elaborate on test plans, analyze and * interpret results, critical thinking. * RCA-CAPA Tools (5-Why, Fishbone, etc.) Work Environment: * Ability to work in a light to high noise environment * Communicate in English to give acknowledgement * Handle daily employee issues * Travel up to 25% is possible Physical Requirements: * Reaching with hands and arms throughout shift. * Ability to use hands and fingers. * Ability to see, hear and talk. * Employee frequently required to sit. * Occasionally required to walk, climb and/or balance. * Ability to lift and carry up to 20 lbs. * Walk up to 400 yards to work and break areas. Minimum Qualifications: * 4-year College or university program certification in food safety, microbiology, biology or experimental scientist related background, preferred. *Or 2 to 4 years related experience and/or training. Must work or have worked in the food manufacturing industry. * Minimum 2 years' experience in product compliance and/or commercialization in the food industry, product development or similar discipline, in a food manufacturing environment. * Familiar with state and federal food processing regulations. * ISO, ASQ and/or SQF/BRC certifications preferred * HACCP and PCQI Certifications preferred. * Must be accurate and detail oriented. * Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.) * Ability to work with minimal supervision and at times independently. * Sponsorship for work authorization is not available for this position. It is the candidate's responsibility to ensure they are legally authorized to work in the location to which they apply. #LI-SS1 #LI-Onsite Other details * Job Family Manager * Pay Type Salary
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