GENERAL SUMMARY
Fields incoming phone calls and greets those coming into our office. Processes all Discovery requests and subsequent discovery material to the appropriate defense attorneys.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform jobrelated tasks other than those specifically presented in this description.
• Prepares discovery-redacting police reports and any other necessary reports that come into the office and forwards to the defense attorneys, including electronic media.
• Greets walk-in visitors and assists them with routine information and/or directing to proper locations within or outside the building for services, and takes all incoming phone calls.
• Provides information and/or refers public to the appropriate individual or department.
• Responds to routine inquires requiring general familiarity with departmental operations and procedures.
• Performs a variety of other clerical duties, including scanning, correspondence, reports
and other documents, assisting with mailings, preparing materials for filing and related
tasks.
• Prepares Jury Questionnaire Spreadsheet.
• Ensures all office equipment is in proper working order and keeps all office supplies in
stock.
• Performs other duties as assigned.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
• High school diploma or equivalent.
• At least one (1) year of experience working with the public.
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
PREFERRED QUALIFICATIONS
• Associate’s degree in related field.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
• Criminal justice system and terminology.
• Modern office equipment, procedures and applicable software and electronic media.
• Principles and practices of report preparation and recordkeeping.
• Departmental policies and procedures.
Skill in:
• Organization and time management.
• Following written and verbal instruction.
• Data entry and maintenance.
• Meeting scheduled deadlines.
• Attention to detail.
• Maintaining confidentiality.
• Establishing and maintaining effective working relationships.
• Written and verbal communication.
• Customer service.
• Troubleshooting.
• Problem solving and reasoning.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time.
