About the Role
Reporting to the Sr. Manager, Client Project Management, the Client Project Manager will:
Lead and manage all phases of client projects for Technical Services across the TR product suite
Manage technical projects including, but not limited to, Single Sign-On (SSO), document migrations, implementations, and other customized client needs.
Bringappropriateinternalindividuals together toaccuratelyscopethe feasibilityofprojects andprovidealternative solutionswhen projects aredeemedto benot feasible.
Set and manage expectations (timeframes, process, communications, etc.) with clientsat the onset of projects, as well as throughout.
Lead projects through an Agile approach, including advocating for stakeholders and conducting project meetings (sprint planning, reviews, retrospectives) with internal and external contacts.
Serve as the primary point of(phoneand/or email)contact for clientsduring projects and coordinating internally on behalf of firms.
Collaborate with and hold internal teams(consultants, engineers, other project managers,etc.)accountable for ensuring deadlines are met and that concerns are addressed in a prompt and appropriate manner.
Attain the product/process knowledge needed to step intoperformhands-on project work when delegating is not an option,as well todiscuss product specifics with clients when necessary.
Contribute to the goals and tasks of the Professional Services, including assisting in the development of new offeringsand processes and providing internal project management when needed
About You
You are a fit for the role of Client Project Manager if you have/are:
Bachelor's degree or equivalent experience (project management certification(s) preferred).
5 years of direct project management experience preferred
Experience operating within a high performing Agile team (in a product owner role preferred), and familiarity with project management tools and best practices
2 years of experience working with or in the accounting industry, includingpractical and applied knowledge of accounting firms' needs from a process and software perspective
Superior interpersonal and written communications skills. This includes the ability to effectively communicate and build strong relationships with various roles within an end user firm (IT, staff, managing partners, etc.), as well as with various internal departments outside of Professional Services (Sales, Development, Operations, Support, etc.)
Experience with GoFileRoom, GoSystem, UltraTax, Checkpoint, or other accounting firm products preferred
Experience with TR's ONESOURCE product suite preferred
Experience with document management systems preferred
Experience working with Salesforce, Certinia (FinancialForce) or other PSA and project management tracking software and tools
Proven flexibility and ability to solve problems creatively.
Successful track record ofseeing projects through the full life cycle that are completed according to outlined scope and timeline
Proven ability to meet deadlines, SLAs, and operational targets and revenue goals
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What's in it For You?
Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:
Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Flexibility & Work-Life Balance:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market... For full info follow application link.
As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
