Job Details

JOB SUMMARY

It is the Quality Assurance Manager’s responsibility to ensure compliance with all relevant regulatory requirements and guidelines, ensure compliance with all customer expectations, internal quality, and Food Safety Standards and Policies. The nature of this position requires flexibility and the ability to embrace change. The Quality Assurance Manager must be highly self-motivated and exemplify the capability to work effectively as a team player, with the ability to interact across departmental and cross-functional boundaries; minimizing conflict, and maximizing continuous improvement and good will. Significant weight is given to this last qualification in assessing leadership capabilities.  

KEY RESPONSIBILITIES

Responsibilities include the day-to-day activities associated with process and product improvements and ensuring the integrity of materials and finished products, including, but not limited to:

• The coordination, scheduling, and execution of On-Line Quality Control
• Incoming Materials Inspections
• Shelf-life/Retained Samples Programs, Validation, and related activities
• Ensuring the collection of required samples for Microbiological Evaluation and other Sample Requirements
• Management, coordination, monitoring, and execution of the above, including development, updating, editing, reviewing, and management of all documents, processes, and programs applicable to any of the above activities as assigned

Other management duties

• Enforce all Company policies and procedures.
• Maintain an efficient and productive line of communication and cooperation with other departments.
• Prepare all paperwork in a neat, legible and timely manner.
• Effectively perform additional assignments.
• Complete special projects as assigned.

JOB ACCOUNTABILITIES

• Implement and manage all necessary QA programs as required by company policy and/or applicable regulations. Programs to include HACCP; Sanitation; Allergen program, Bio-Security program; traceback/recall program, incoming raw material, in process and finished goods testing; FDA and USDA audits and other programs as required.
• Monitor operation for compliance to Company’s quality assurance and food safety policies.
• Manage in house microbiological testing laboratory including personnel, supplies and budget.
• Monitor finished product specifications and enforce compliance.
• Review and provide follow through on customer comments/complaints from a QA perspective.
• Resolve product quality, health and safety issues and communicate with management on a regular basis the status of all complaints.
• Coordinate “mock recalls” on a semi-annual basis.
• Audit plant sanitation processes. Audit and document effectiveness of chemicals and procedures and communicate/follow through on corrective actions.
• Manage plant Pest Control Program, coordinate services with pest control operator to ensure optimum program.
• Provide technical and other assistance to Operations as required. Areas to include plant safety training, chemical usage and handling, GMP training, regulatory compliance and other technical assistance as required.
• The QA Manager will be responsible for making sure company products are safe and meet or exceed company quality standards, and fully comply with food regulations. This individual will lead the development and daily management of the plant quality system and quality control staff. 

JOB REQUIRMENTS

• Basic math skills. 
• Advanced HACCP training or be HACCP certified or gain these as a priority. 
• SQF Certified Practitioner
• Prepared to complete relevant training and certification provided or requested by the Director of Quality and Food Safety. 
• Proficient working knowledge of Food Plant Quality, HACCP, and Good Manufacturing Practices (GMPs). 
• Must be able to follow complex verbal and written instruction and be able to work independently to evaluate and resolve Quality-related problems and identify and communicate short term remedial actions. 
• Must have a high level of problem solving skills. Solid proficiency in Microsoft Word and Excel required.