We are seeking a detail-oriented individual to provide financial, clerical, and payroll support. This role ensures timely and accurate payment processing while delivering excellent customer service. The ideal candidate will have a positive attitude, strong communication skills, flexibility, and the ability to multitask in a team-oriented environment to keep accounts current.
Qualifications:
- Strong working knowledge of Microsoft Office applications, including Excel and Word
- Excellent interpersonal communication skills (written and verbal); may require customer outreach for payment collection
- Strong organization, prioritization, and follow-through skills
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Proficiency in calculating figures such as discounts, interest, commissions, percentages, and volume
Principal Accountabilities:
Communication:
- Maintain direct verbal and written communication with operations managers regarding account or billing concerns
- Maintain direct and ongoing communication with partners
Billing:
- Meet departmental deadlines for weekly manual billing
- Prepare invoice corrections, bad debt write-offs, and adjustments as needed
- Work within proprietary software to adjust or correct billing information
Receivables & Collections:
- Meet deadlines for weekly receivables aging, cash maintenance, and additional assigned projects
- Manage assigned accounts receivables to keep partners within payment terms and meet company quarterly/annual goals
- Provide weekly reporting to the Operations Director regarding aging receivables or other issues
- Conduct research on accounts and invoicing, including unapplied cash, short/over payments, or payment history
Pay Range:
$18 - $20 per hour
