Description
Under the direction of the Warranty Manager, the Warranty Analyst works with internal departments, suppliers and manufacturers to ensure that all warranty claims are submitted with proper compliance, accuracy and timeliness.
Shift: Monday - Friday 8:00 a.m. - 4:30 p.m.
Pay: $27 - 35/hr (Depending on experience)
Essential Duties and Responsibilities:
Process high volume of warranty claims for multiple locations
Coordinate the processing of dealer sponsored warranty claims for assigned fleets
Reconcile warranty financial schedules
Answer internal and external warranty related questions
Assist with warranty training
Other duties as assigned
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Competencies:
Priority Setting
Customer Service
Technical Skills
Strong Analytical Skills
Strong Written and Verbal Communication Skills
Minimum Qualifications:
High school diploma or equivalent required and two years of related work experience required.
Intermediate computer skills and experience in Google Applications. Must possess demonstrated skills in computer-generated business systems.
Demonstrated organizational skills, attention to detail, and ability to work independently are required.
Knowledge of the transportation industry
Valid driver's license required
Dependable and reliable attendance required.
Employee Benefits:
Insurance:
Medical - PPO and HDHP options
Flexible Spending Account (FSA)
Health Savings Account (HSA) with company match
Dental Insurance
Vision Insurance
Accident & Critical Illness Insurance
Group Term Life Insurance (company paid)
Short and Long-Term Disability (company paid)
Paid Time Off:
Paid Time Off (PTO)
Paid Holidays
Volunteer Time-Off
Paid Maternity/Paternity Leave
Bereavement/Funeral
Compensation:
401(k) Retirement Plan with company match
Incentive Programs
Shift Differential Program
Tool Rewards Program
Safety shoe and glasses program
Other:
Employee Assistance Program (EAP)
Wellness incentives
Company paid and provided uniforms
Training: In-House, Instructor-Led, and Online
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Qualifications
Behaviors
Team Player - Works well as a member of a group
Motivations
Self-Starter - Inspired to perform without outside help
Education
High School or GED of General (required)
Experience
1 years: Knowledge of Vehicle Service (preferred)
Skills
Computer Skills (preferred)
Phone Skills (preferred)
Communication Skills (preferred)
Analytical Skills (preferred)
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and
Individual with Disabilities
