A Lobby Support Specialist, under the general direction and supervision of a Clinical Services Manager or Supervisor, provides a welcoming atmosphere, to individuals receiving services who may be living with mental illness, developmental disabilities, and/or substance abuse issues. An employee in this class welcomes individuals presenting to the Mental Health Center lobby for services and coordinates with the injection clinic, front desk. and med pod to ensure individuals are seen within a timely manner. A Lobby Support Specialist facilitates an individual’s care by building relationships with the individuals receiving services, their guardians, families, support systems, AFC staff, and other key persons in the individual’s life.
