General Responsibilities:
- Provide support in merchandizing, operational, warehouse and cashier functions of Cat’s Meow Thrift Store.
- Ensure standards for quality, customer service, and health and safety are met.
- Protect the privacy of customers and hold in confidence all information obtained in the course of service.
Essential Duties and Responsibilities:
- Operate cash register and credit card machine.
- Balance cash register.
- Make bank deposits.
- Assist in setting up and taking down special promotions, displays and events.
- Ensure the organization and cleanliness of stock on the sales floor.
- Assist in making sure stock is properly rotated and that aged stock is taken off floor for disposal.
- Tour sales floor regularly, talking to colleagues and customers.
- Ensure safety and cleanliness of work area.
- Respond to customer complaints.
- Price donated materials, as assigned.
- Provide assistance in supporting volunteers and trainees.
- Lift boxes and bags of items/clothing onto sorting table.
- Check quality of merchandise and sort.
- Empty sorted containers into baler or hanging table.
- Empty trash barrels.
- Break down boxes.
- Sweeping and cleaning area.
- Operate baler.
- Stock donated material on sales floor.
- Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisor.
- Perform other duties as assigned.
Education and Experience Qualifications:
- A high school diploma or equivalent is required.
Physical Demands:
- While performing the duties of this job, the employee is required to stand, sit, walk, use hands to handle and/or reach with hands and arms.
- The employee is frequently required to climb, balance, stoop, kneel, crouch or crawl.
- The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to focus.
Additional Requirements:
- Complete additional certification as required.
- Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.
- Possess the ability to navigate and effectively resolve conflict.
- Must have strong communication and organizational skills.
- Must be self-directed and able to prioritize in a fast paced environment.
- Must be willing to accept new challenges.
- Must have proficient computer skills (Word, Excel, Outlook, Internet).
- Must have reliable transportation, a valid driver’s license, provide proof of insurance, and pass Mid Michigan CAA’s driving record review.
- Successfully complete Criminal History and Child Abuse/Neglect clearance procedures at time of hire and when requested.
- Must comply with Agency tobacco free and drug free policies.
