Description
Position at Bildon
We are looking for the bestService Support Specialist/Dispatcher!
Position Summary:
Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.
This is an IN-PERSON position in Plymouth MI, Full Time/Hourly Mon-Friday 8:00 am-4:30 pm
Essential Functions:
Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.
Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.
Customer Champion: Welcome and guide customers in tagging their equipment for repairs.
Logistics Pro: Open and thorough communication with technicians on their routes through dispatching software.Manage UPS shipments, ensuring accuracy and proper documentation.
Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
Safety Advocate: Prioritize safety and follow our accident prevention procedures.
Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.
Responsibilities of the Position:
Team Player: This is a non-supervisory role, reporting to the Branch Manager.
Decision Influencer: Your actions can impact people, finances, and our organization's reputation.
Minimum Qualifications:
Educational Foundation: High School diploma or its equivalent.
Experience Insight: Two years of education and/or experience in a related field.
Exceptional Communicator: Strong customer service, communication, and problem-solving skills.
Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.
Safety-First Attitude: Prioritize safety in all you do.
Self-motivated and Organized: Excel at working independently with minimal supervision.
Physical Demands:
Office Oasis: Primarily, work in a typical office environment.
Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.
Balanced Posture: A mix of sitting, walking, and standing throughout your day.
Tech-Savvy: Comfortably operate computers and office equipment.
Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!
AboutBildonParts &Service
For over 50 yearsBildonParts & Service has beenan integrity-driven company recognized for service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine repair and maintenance.BildonParts & Service offers serviceforcustomers throughoutsouthern Michigan.We are driven by our core values of, Safety, Integrity, Courage, Innovation, and Passion.Let us know if you want to be part ofour team!To learn more,please visit us at:https://www.bildoninc.com
Bildon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Completion of a satisfactory background check and drug screen is required.
Must be at least 18 years of age
Bildon is a division ofUnlimited Service Group"All Unique All United."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
