Job Category: Mortgage Lending
Position Type: Full-Time
Work Environment: Hybrid
Location: Wackerly Branch, Midland, MI 48640, USA
Job Details
Do you thrive in creating a positive, empowering environment that fosters purpose, belonging, and joy through your leadership? Are you passionate about Real Estate Lending and helping members reach their goals? Members First Credit Union is seeking an Assistant Real Estate Lending Manager with three to five years of experience. This position has hybrid potential in Michigan. Apply today and join us in our mission of encouraging a better tomorrow!
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
Position: Assistant Real Estate Lending Manager I
Employment Status: Non-Exempt
Reports to: Real Estate Lending Leader
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.
Essential Duties
- Create a positive, empowering environment for team members to allow for goal success and professional development.
- Recommend procedures and processes to foster continuous improvement within the department.
- Maintain loan procedures for the real estate lending department in compliance with regulatory requirements.
- Act as department head in the absence of the Real Estate Lending Leader.
- Review and ensure the accuracy of Quarterly & Annual HMDA data submissions.
- Attain the Financial Counselor Certification (CCUFC) through CUNA within the first 12 months.
Duties and Responsibilities
The following statements describe the general nature and level of work performed in this position. Additional duties may be assigned to meet business needs.
- Align team member performance goals with the Credit Union’s strategic plan.
- Manage department staff, including scheduling, approving leave, and improving processes.
- Provide support for servicing, underwriting, processing, funding, and closing as needed.
- Lead and coach employees to meet or exceed performance expectations; provide written documentation and recommend resources or disciplinary actions for underperformance.
- Write, update, and conduct performance reviews for staff, including monthly development progress reviews.
- Ensure team members are adequately trained and cross-trained for versatility and coverage.
- Analyze workflows to determine staffing requirements and oversee schedules for full-time and part-time employees.
- Foster teamwork within the real estate department to enhance member relationships and achieve branch goals.
- Participate in and apply basic project management principles.
- Identify additional member needs and recommend appropriate Credit Union solutions.
- Maintain the Credit Union’s professional reputation during all business-related transactions.
- Assist with audits, exams, and resolving findings or issues.
- Engage in networking opportunities for personal, professional, and organizational growth.
- Regularly review and update procedures and standards to improve the member experience.
- Attend educational opportunities, preparing and implementing ideas from those sessions.
Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Strive to exceed Credit Union, department, and personal goals.
- Demonstrate strong leadership, communication, and problem-solving skills.
- Be self-motivated, organized, and capable of managing multiple tasks in a dynamic environment.
- Exhibit attention to detail and exercise independent judgment in problem-solving.
- Motivate and influence others with diplomacy and trust.
- Be flexible and willing to work overtime, attend meetings, seminars, and travel as needed.
- Exhibit courtesy, tact, and diplomacy in all interactions.
Physical Requirements
- Ability to move or transport items weighing up to 25 pounds.
- Ability to remain stationary for 2-4 hours at a time.
Work Environment
- Maintain a neat and orderly work area.
- Routinely clean and disinfect workspaces, including teller stations, desks, and electronic equipment.
- Protect confidentiality by securing sensitive materials when away from the workstation.
Education and Experience
- Three to five years of leadership experience, particularly in Real Estate Lending.
- A two-year college degree or completion of specialized certification or licensing.
- Working knowledge of regulations affecting mortgage lending.
- Proficiency in Microsoft Word, Excel, and Outlook.
Qualifications
Education
- Required: Associates degree or equivalent.
Experience
- Required: 3 years of leadership experience with a focus on Real Estate Lending.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
