Do you enjoy FAST PACED administrative position with a much different dynamic?
Ride North is looking for a special candidate to join our team to optimize the sales process and improve the overall customer experience at our Houghton location.
If you have the knowledge, a high level of organization, and are detail-oriented PLUS take pride in good customer service and building relationships with customers - then our team is the one to be on.
What qualifications you must have:
- HIGHLY COMPUTER LITERATE with experience in mainstream office software products
- HIGHLY ORGANIZED with a predisposition towards systematic processes without deviation
- Cash handling experience.
- Excellent customer service and solid communication skills.
- Ability to learn new information quickly and juggle multiple tasks simultaneously.
What you will do:
- Assist the store Sales Manager and Sales Team with all Administrative Needs
- Follow the current sales process administrative processes and suggest new processes to sales management to become even more efficient when opportunities exist.
- Prepare and process title paperwork for all sales deals within time allotted.
- Reconcile titles, deals jackets, and organization of all deal needs.
- Obtain proper documents and information from customers needed to complete deals and take in paperwork for trades such as titles, lien information, condition reports from service, etc.
- Audit deal notes every 24 hours for all deals open in the system ensuring that all deals are clean and updated real time; making them ready for finalizing daily and ensuring that the notes are complete, timely, and detailed
- Do finance paperwork for customers in a timely and accurate manner; receiving funds for the dealerships quickly and avoiding re-contracts for customers due to errors
- Ensuring documents are being submitted to the state and IRS in a timely manner, as well as working with the SOS to ensure registrations and titles paperwork is being submitted accurately.
- Maintaining a clean and professional office. Both in appearance and efficiency for finding deal jackets and miscellaneous paperwork.
- Filling out credit applications with customers and preparing copies for funding.
- Complete and submit Product Sales Registrations for all protection products sold
- Any other specific duties deemed necessary for the overall organization and success of the sales and finance departments
- Zero Downtime Role - Must be actively engaged during the entire work day
As family-owned business we take pride in our employees. If we didn't have our employees we wouldn't have the business, and growth we have had over the years including this highly specialized support role.
Average Weekly Workload 35 – 40 hours
Standard Retail Schedule: Tuesday-Friday 9a-6p plus Saturdays 9a-4p
