Responsible for planning, coordinating, and supervising all administrative, operational and employee functions within assigned area(s) to ensure an efficient and cost effective area in accordance with departmental and corporate standards and objectives. Maintain a high quality internal control environment. Supervise exempt and bargaining staff in assigned area. Also, may be responsible for ensuring the accuracy and integrity of ledger accounts, accounts payable, financial application and claim utilization. * Interfaces with various departments, senior management and individuals external to BCBSM. * Responds to customer inquiries related to recovery audits. * Provide staff training as required, including claim adjustments, journal entry posting, account reconciliation and transaction processing functions. * Provide, maintain and analyze trends on internal and external collection activity. * Prepare monthly statistical management reports. * Administers and adheres to corporate policies, procedures and standards to ensure proper internal controls are developed and maintained. * Coordinates development and maintenance of department desk procedures and workflow processes. * Prepares quarterly and annual reports detailing departmental performance. * Participates in meetings and workgroups to identify and implement efficiencies to improve department performance. * Represents management and serves as subject matter expert in corporate workgroups and project initiatives relating to assigned area. * Administers the Master Labor Agreement. * Maintains good working relationships with internal and external customers * Assists with special projects and any other duties or assignments as requested by management. * Other duties may be assigned. "Qualifications" * Bachelor's Degree in Accounting, Finance or related field required. * Master's Degree preferred. * Four (4) to six (6) years experience in related field. * Experience required in leading projects, coordinating efforts that involve other people or direct supervisory responsibility demonstrated leadership skills. * Certification (CPA, CMA, CFM) preferred. * Excellent verbal and written communication skills to effectively communicate financial information to financial and non-financial individuals. * Excellent analytical, organizational, problem solving skills and the ability to identify and analyze accounting and business issues. * Experience required in leading projects, coordinating efforts that involve other people or direct supervisory experience. * Proficient in current industry standard PC applications and systems (e.g., Excel, Access, Word, PowerPoint). * Ability to work with and automate manual processes to various PC applications. * Experience with mainframe and aptitude to work with a variety of corporate systems such as claims systems, PeopleSoft, various databases, etc. * Ability to work independently or within a team environment and with multiple priorities. * Ability to effectively interface with various levels of management internally and as well as contacts outside the organization. * Working knowledge of BCBSM corporate policies and procedures as they relate to assigned area. * Comprehensive knowledge of BCBSM financial operations including functions, activities and systems. * Other related skills and/or abilities may be required to perform this job. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability.
