Work Location: Lansing, MI
Work schedule:
Monday - Friday 8:30am to 5:00pm Full-Time
Compensation: $14.24/hourly plus PTO, sick time, and paid holidays
General Responsibilities: Provides operational support to the Home Delivered Meals Program.
Essential Job Functions: (Reasonable accommodation will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.)
- Answers telephone calls, communicates changes, processes forms, and maintains files for Home Delivered Meals operations.
- Prepares and distributes various business correspondence including letters, memos, reports, and program documents.
- Helps maintain participant and volunteer databases.
- Helps maintain volunteer base by assisting with outreach to potential volunteers. Serves as a go-to person when volunteers have questions or concerns. Ensures coverage for all routes daily.
- Generates and processes routes and packing sheets. Ensures all relevant information is communicated to appropriate kitchen staff and volunteers.
- Assists with food preparation and distribution as needed. May be required to deliver meals to participants.
- Examples of job functions listed do not include all tasks which may be found in this position. Duties and responsibilities may be added, deleted, or modified at any time.
Knowledge, Skills & Abilities:
- Commitment to the organization’s missions and goals.
- Computer skills sufficient to learn specific departmental software programs.
- Ability to maintain confidential information regarding all aspects of participant, volunteer, employee, and agency information.
- Ability to work independently or as part of a team.
- Ability to communicate effectively and establish good relationships with staff, participants, volunteers, and vendors.
- Ability to represent the Agency in a professional manner.
- Must be able to adjust priorities to meet deadlines in a timely manner.
- Ability to meet department standards regarding job knowledge, participant focus, initiative, productivity, communication, teamwork, and attendance.
Requirements:
- A high school diploma or GED is required.
- A valid Michigan driver’s license in good standing is required.
- One year of clerical experience is required.
Working Conditions:
- The work environment varies. When in the office, safe work practices regarding use of office equipment, avoiding trips/falls and adhering to fire regulations are required.
- Physical mobility is required for sitting, walking, standing, bending, and lifting/holding/carrying objects of up to 20 pounds.
- Must be able to move around in multiple locations with varying physical environments & barriers.
- Ability to enter and access information using a computer.
- Must be able to communicate effectively with co-workers and vendors in person, virtually and over the telephone.
- Must be able to operate a motor vehicle.
- Sensory requirements include exposure to varying temperatures, noise levels, environments, and activities.
- Mental requirements include the ability to handle varying and intense levels of stress.
