Job Details

JOB SUMMARY

Under the direction of a Licensed Masters Social Worker, the School-Based Health Center (SBHC) Case Manager is responsible for providing mental health and prevention services to students and their families who are eligible to receive services. These services include providing guidance, support and/or referrals to assist students with increasing their overall level of functioning in the areas of emotional health, academic, family life and involvement in their community. Additional services include conducting educational trainings, community outreach, classroom observations, and providing consultative support to the school’s faculty members. Participates in a team-based approach to care in the Patient Centered Medical Home (PCMH). Willing to be reassigned to other school-based behavioral health sites/ locations during times when school is not in session.

ESSENTIAL JOB DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Establish positive case manager relationships with patients, family members, community partners, school staff, and SBHC staff. Engage in building rapport and transparency within the professional relationship. (10%)
2. Facilitate referrals to internal and external services, including but not limited to behavioral health treatment, substance abuse counseling/ treatment, primary care, and social support programs. Complete new patient documentation and verify insurance eligibility. (10%)
3. Collaborate with healthcare and care team providers, educational leaders, community agencies, and other stakeholders to ensure continuity of care. (10%)
4. Conduct brief assessments of patients’ behavioral health needs, including therapy, substance abuse treatment, psychiatry, and other social determinants of health. (10%)
5. Conduct regular follow-up visits to monitor patients’ progress and adjust care plans as needed. Provide ongoing support and advocacy. (10%)
6. Review and maintain client records for all required documentation. (10%)
7. Assist behavioral health staff with scheduling, coordination of care, outreach, and discharge. (10%)
8. Participate in team meetings, case conferences, and training sessions to enhance knowledge and skills in behavioral health case management. (10%)
9. Co-facilitate behavioral health treatment groups and provide community/school education about services that are provided. (10%)
10. Stay informed about agency policy, best practices, and evidence-based interventions in behavioral health and school-climate initiatives. (10%)

Note:  This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job.  Duties, responsibilities, and activities may change at any time with or without notice.

MARGINAL JOB DUTIES

1. Serves as liaison between GLBHC and local institutions/organizations to promote behavioral health services as appropriate.
2. Other duties as assigned.

REQUIRED JOB SPECIFICATIONS

1. Education: Bachelor’s degree in Social Work from an accredited educational program.
2. Licensure: Licensed as a Bachelor’s Social Worker in the State of Michigan. LBSW preferred.
3. Experience: Minimum of one (1) year experience in case management, care coordination, or behavioral health services working with youth preferred.
4. Skills: Skilled in written and oral communication. Knowledge of behavioral health, child development, substance use treatment modalities, and community resources. Able to demonstrate positive customer service skills.  Understanding of cultural competence and the impact of social determinants of health on behavioral health outcomes. Knowledge of and ability to adhere and comply with the Michigan Mental Health Code, HIPAA, and SWCS Code of Ethics and policies/procedures.
5. Interpersonal Skills: Ability to prioritize activities on a short and long-term basis and able to handle multiple tasks efficiently and effectively. Able to resolve interpersonal and professional conflicts appropriately. Must have strong communication skills to work independently and collaboratively in a School-Based setting.
6. Physical Effort:
7. Hours of Work: Full-time; Year-Round. Flexible and varied.
8. Travel: Travel may be required within the service area involving the use of personal vehicle with reimbursement for mileage provided at the existing rate of the corporation.  Out-of-area travel may be required to attend conferences and/or training. Must be a licensed driver with proof of personal liability and property damage insurance. 

GLBHC is an equal opportunity employer and prohibits discrimination and or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and or local laws.