Job Details

AmeriGas Propane is the nation's largest propane distributor, serving over 2 million residential, commercial, industrial, agricultural and motor fuel propane customers in all 50 states. AmeriGas is listed on the New York stock exchange [NYSE: APU].  For more information visit our website at www.amerigas.com

TO APPLY, EITHER APPLY ONLINE OR CALL OUR JOB HOTLINE AT 1-877-562-1010.

Job Summary:
With a commitment to safety; installs, maintains, and services all customer and company propane installations and equipment while providing excellent customer service.  Works to meet location productivity and sales goals.

Core Competencies:

• Safety Mindset - Demonstrates an understanding of the importance of safety to the company; considers the impact on safety when making decisions; consistently models safety practices
• Customer Focus - Makes customers the highest priority, second only to safety; is committed to meeting the needs of all customers; establishes rapport and engages customers in discussion of their needs;
• Integrity & Trustworthiness - Demonstrates high professional and personal standards; treats people fairly and with respect; handles confidential information appropriately.
• Communication - Listens and responds appropriately to others; articulates ideas clearly, persuasively, and concisely
• Meets Commitments - Sees issues through to completion; checks with appropriate parties to ensure issues have been completely resolved; finds ways to overcome barriers that initially prevents oneself from immediately solving problems and getting the job done.
• Problem Solving - Effectively analyzes and draws conclusions from information in a thorough but timely manner; identifies work-related problems; analyzes problems in a systematic but timely manner to identify root cause, and acts decisively to implement solutions and resolve crises.

Duties and Responsibilities:

• Drives a flatbed truck with a crane and boom attached to deliver, install, and remove tanks of various sizes at customer locations 
• Complete field repairs of tank valves and seals; finds and repairs leaks at customer sites
• Deliver and pick up customer storage cages; repair storage cages as needed
• Performs all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures; utilizing all Personal Protective Equipment;
• Proactively identifies and reports safety concerns and violations at the plant or customer sites
• Consistently handles safety issues in a calm manner and uses knowledge of safety procedures to arrive at an effective resolution
• Maintain service vehicle by reviewing maintenance record, perform pre- and post-trip inspections.  Secure truck and equipment consistent with security policy
• Maintains excellent customer relations by providing courteous, professional and timely service while limiting customer call backs
• Resolves customer issues and concerns in cooperation with other location employees to gain customer loyalty and increase the customer base through customer growth and retention.
• Offers timely, thorough explanations of current service and makes recommendations for customers
• Proactively provides customers with status reports and progress updates without being asked; reviews what work has been done in a way that helps justify and explain the cost of service
• Proactively follows up with co-workers and customers after service is complete to ensure all commitments have been met
• Promotes location growth by responding to direct sales inquiries from potential customers
• Communicates and distributes location specials and marketing programs to customers and promotes the use of additional propane gas appliances.
• Generates income for the location by accurately recording materials and labor utilized in service calls and installations
• Maintains inventory controls and completing appropriate paperwork for all work completed. 
• Assist in the delivery of propane as required by location manager.
• Installs and services customer and company installations by utilizing mechanical skills to examine equipment

Knowledge, Skills and Abilities:

• DOT licensing; CDL with HazMat, tanker, and air brakes endorsement;
• CETP training
• Any state and local licenses required.
• Must be able to work well in a team-oriented environment.
• Must be service-oriented and sales minded.
• Must be resourceful and excel at problem resolution.

Education and Experience Required:

• High school diploma required, college degree preferred
• Two to five years related experience,  in the propane industry preferred

Working conditions:

• Environmental conditions such as rain, mud, ice, snow, and uneven terrain may affect this job, as the employee spends most of the workday outdoors.

AmeriGas is a Drug Free Workplace.  Candidates must be able to pass a pre-employment drug screen and a criminal background check.  EOE: AA/M/F/Disabled/Veteran 

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