The Rapid is looking for a Vehicle Technology Coordinator to join our team!
Where public transportation goes, community grows.
If you are ready for a career where every day you are making a positive impact on our community, then it is time you explored The Rapid! The Rapid is a transportation organization headquartered in Grand Rapids, MI. We serve the following communities: Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming.
The Vehicle Technology Coordinator is responsible for monitoring, maintaining, and upgrading the various Intelligent Transportation Systems (ITS) components and interfaces across the entire vehicle fleet and bus stations integrated with technology equipment, including computers, mobile data terminals, two-way radios, validators, camera systems, display monitors, modem/routers, cellular communications, and wireless devices.
This position will work closely with maintenance and IT staff and shall provide diagnostic or maintenance instruction while serving as a liaison between Fleet Maintenance, Information Technology, Facilities, and vendors to cooperatively identify and resolve ITS issues.
The Vehicle Technology Coordinator will also establish system health reports and identify system improvement opportunities to ensure reliable and efficient operation. This position must possess excellent communication and problem-solving skills and should be able to work well with minimal supervision and manage multiple priorities in a fast-paced, operations focused, team environment.
What will you be doing in this role:
- Manage ITS infrastructure for bus fleet, including the Automated Vehicle Locator (AVL) system, Digi® modem, Mobile Data Terminals (MDT), electronic fare (E-Fare) payment equipment, Automated Passenger Counting (APC) system, digital signage, surveillance systems, Transit Signal Priority (TSP), and cellular communications.
- Demonstrate and instruct proper usage of electronic equipment to other employees and assist Electronics Technicians in diagnosing, testing, and repairing issues as needed.
- Assist in monitoring and diagnosing issues related to bus station technology, including real-time arrival signs, ticket vending machines (TVMs), and E-Fare equipment.
- Investigate ITS hardware or software and system performance issues and coordinate with AVL vendors for software upgrades and configuration changes.
- Troubleshoot and resolve vehicle cellular and Wi-Fi communications issues.
- Maintain advanced up-to-date technical knowledge of electronic principles and emerging
- Attend technical training conferences and/or participate in training programs.
- Participate in development of vehicle and hardware specifications related to ITS equipment for future bus procurements.
- Assists the maintenance team in managing vendor warranty programs for ITS components.
- Prepare and participate in long-term planning for the ITS and AVL systems and processes.
- Occasionally work the night shift to better access the fleet for projects or implementations.
- Ability to work well in a team environment and communicate effectively and professionally.
- Perform additional duties as assigned.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
