| Essential Duties/Responsibilities: | 1. Analyze current human resource business processes and identify opportunities for improvement.
2. Design and implement new business processes that reduce waste, increase efficiency, and improve customer experience.
3. Work with other HR Team members to develop and maintain standard operating procedures for human resource processes.
4. Oversee and audit electronic personnel file document uploads.
5. Primary contact and trainer for employees hired in to HR Specialist and HR Generalist roles in the department.
6. Troubleshoot and find solutions for employee access issues, partnering with other departments as needed.
7. Responsible for early access and affiliate processing.
8. Responsible for reporting functions for human resources, including writing or developing complex reports for internal and external request.
9. Functional lead for data integrity and audit process.
10. Complete annual and other surveys.
11. Recruit, recommend for hire, and manage students assigned to human resources, including individual work assignments and payroll approvals.
12. Functional lead and primary contact for technical support and improvement in the PageUp system.
13. Maintain Electronic Personnel Action Form function and users in Banner system.
14. Provide excellent customer service, be responsive to inquiries, and work to identify and resolve problems. This includes being the primary individual responsible for the HR@ferris.edu email account and Human Resource main phone line.
15. Works with the AVP/CHRO to process written communications provided to employees, including but not limited to, total compensation and annual salary letters.
16. Participate in, or chair, various committees as assigned.
17. Guide faculty and staff in compliance with policies/procedures and contract language.
18. Maintain cooperative professional relationships with applicants, employees, peers, supervisors, managers, and the community in general, while projecting a professional image through in-person, email, and telephone interaction.
19. Maintain compliance with university policies, federal, state and local regulations related to HR responsibilities, including required employment posters.
20. Carry out responsibilities in accordance with University policies, procedures, and applicable laws.
21. Maintain confidentiality of appropria
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