Youth Advocate Case Manager
Job Location
Compass Center - Saginaw, MI
Position Type
Full Time
Education Level
2 Year Degree ( Associate Degree)
Salary Range
$45,000.00 - $45,000.00 Salary
Job Category
Nonprofit - Social Services
Description
BE THE ANCHOR OF HOPE AND CHANGE AT HOLY CROSS SERVICES
Working for Holy Cross Services isn’t just a job, it’s a mission! We believe in the safety and joy of family. Our work is family-focused, as are our benefits: Holy Cross offers free health insurance for our employees AND their family members.
Position Overview:
The Youth Advocate Case Manager will work in collaboration with the PYD Leadership Supervisor in creating and implementation of advocacy efforts provided to participants seeking services through the Transition Center. Services will focus on helping participants at a critical point in real time, from a trusted adult/organization. This position entails case management tasks such as scheduling, referrals to community resources, completion of assessments, case noting and case planning. This position will work scheduled shifts.
Responsibilities:
- Upholds an unwavering trauma-informed approach to participants and colleagues, always upholding the agency’s values.
- Partners with participants, colleagues, and management, to ensure continuity of services to participants.
- Completes assessments in collaboration with participants, identifying their immediate needs while outlining services available through the Transition Center.
- Offers participants the opportunity to be connected to community service agencies to address their medical, mental health, educational, employment and daily living needs.
- May be required to transport participants in efforts to assist in accessing community services.
- Contributes to making the Transition Center a trauma informed, safe environment for participants.
- Will build relational connections with participants.
- Develops professional relationships with participants by being a positive, supportive role model, while maintaining professional boundaries.
- Provide and model immediate, appropriate, and kind redirection and correction for problematic behaviors among the participants in accordance with TBRI principles.
- Uphold unconditional positive regard for participants in care, separating the participant from their behavior, in all interactions/conversations/notes/ reports with and about participants.
- Maintains a sense of urgency throughout crisis situations and motivates the team toward proactive action. Proactively identifies possible barriers and works with the team to collectively problem-solve and monitor possible solutions.
- Write case notes, assessments, and critical incident reports through CareLogic.
- Will be on time for scheduled activities and scheduled shifts.
- Completes paperwork in a professional and timely manner.
- May be required to work shifts during non-traditional hours including weekends and holidays.
- Provides 24-hour crisis on call availability to treatment team on an as needed basis.
- Actively participates in weekly supervision with direct supervisor.
- Completes payroll activities timely.
- Actively participates in weekly team meetings.
- Actively participates in training and agency activities as required.
- Maintains professional and respectful demeanor with colleagues, participants, and the public.
- Performs other duties related to the essential duties of the position and within the individual’s capabilities as assigned by one’s supervisor.
Benefits:
In addition to a competitive salary, we offer:
Benefits:
Employer-Funded Benefits:
- Health, wellness, and employee assistance programs.
- Generous paid time off, including holidays and personal days.
- Employer-paid short/long-term disability and life insurance.
- Public Loan Service Forgiveness
Employee-Paid Benefits (Group Rates):
- Dental, vision, FSA, HSA.
- Voluntary life insurance
- Accident, hospital indemnity, critical illness insurance.
- College tuition rewards, identity protection, and pet insurance.
JOIN OUR TEAM & HELP BRING HOPE TO MICHIGAN FAMILIES!
Holy Cross Services maintains a policy of nondiscrimination regarding all employees. The Agency desires to handle all aspects of employment on the basis of merit, competence and qualification. Employment is not influenced in any manner by race, color, religion, sex, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other factor prohibited by law. The Agency makes all decisions with respect to recruiting, hiring, and/or promotions for all job classifications based on individual’s qualifications related to the requirements of the position. All other personnel matters, such as compensation, benefits, transfers, reduction in workforce, recall, training, education and social/recreation programs, are to be administered free from any illegal discriminatory practices.
Holy Cross Services further recognizes that deep systemic inequities disproportionately overrepresent children of color and children who identify as LGBTQ within the child welfare system yet underrepresent these populations within the child welfare workforce. Because we believe the people served must be centered in the work we do, applicants with lived experience in the child welfare system or homelessness, BIPOC applicants, and applicants who identify as LGBTQ are strongly encouraged to apply.
Additionally, Holy Cross Services acknowledges the studies indicating applicants of color and women applicants may be less likely than others to apply for a job without meeting 100% of the preferred qualifications. If you are passionate for this work and meet the minimum requirements, your application is welcomed.
Qualifications
- Associate degree or 90 credit hours towards a degree in human services
- Bachelor’s degree in human services or related field preferred
- 1+ years of experience working in human services, child welfare and/or with at-risk youth preferred
- Experience working with the homeless population
- Lived experience in child welfare strongly preferred
- Therapeutic Crisis Intervention Certification
- Meet State “Good Moral Character” guidelines.
- Valid and current driver’s license with good driving record
