Job Title Transportation Analyst FLSA Status Exempt Position Summary The Transportation Analyst is responsible for planning and monitoring shipments within ICU's distribution network, ensuring a high level of customer service with a focus on managing costs. This individual will perform duties related to building and scheduling loads, managing shipper and consignee relationships, carrier management and KPI scorecards, and tracking and tracing shipments. Essential Duties & Responsibilities * Anticipate, provide and facilitate problem resolution on all shipment issues in order to meet or exceed satisfaction of customers, carriers and internal key stakeholders including but not limited to interruptions that result from labor disruptions, weather and other natural disasters. Conduct follow up and update Manager, Global Transportation on problem loads and actions that have been taken. * Manage and communicate tracking information for various transportation modes including truckload, LTL, Drayage, Ocean, Parcel, and Air. * Support carriers and global supply chain function with transportation documentation needs (e.g. BOL, SLI, SED, hazardous declarations). * Obtain rate quotes from preferred carriers as needed to support project activities and new raw material / finished goods transportation lanes. * Work with dispatchers assigned to origin facilities (plants and distribution centers) to schedule and/or reschedule delivery appointments for all loads. * Maintain data in the Oracle Transportation Management System (OTM) to ensure preferred carrier use is maximized. Tailor load scheduling to ensure all customer requirements are met. * Establish and maintain carrier routings for shipments between distribution centers, manufacturing plants, customers, vendors and all nodes within the ICU Medical transportation network. * Investigate product overage, shortage and damage; complete appropriate documentation and file carrier claims as needed. * Work closely with management and quality to ensure compliance of quality requirements and regulations for pharmaceuticals (1079 GOOD STORAGE AND DISTRIBUTION PRACTICES FOR DRUG PRODUCTS) and medical devices including temperature controlled products, hazardous materials and controlled substances. * Support transportation carrier selection efforts and changes to preferred carrier usage within the network. * Contribute to continuous improvement / optimization of the transportation network. * Perform additional duties and special projects as assigned by leadership. Knowledge, Skills & Qualifications * Knowledge of transportation operation processes (LTL, Truckload, Intermodal, Parcel, Ocean, and Air) with high analytical proficiencies. * Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Decisions based on fact and analysis. * Excellent written and verbal communication skills. Communicates effectively and interacts professionally with customers, co-workers and management. * Good organizational skills with the ability to plan, organize, prioritize, multi-task, and use time effectively. Demonstrates attention to detail. Education and Experience Required: * Must be at least 18 years of age * Bachelor's degree in a related field * Minimum of 2 years of experience managing transportation providers of temperature controlled substances * Experience in Federal and State motor carrier regulations * Transportation Management System (TMS) experience * Knowledge of MS Office applications (Excel, PowerPoint, Word) Preferred: * Medical Device or Pharmaceutical industry experience * Oracle ERP/OTM System experience * Exposure to and experience in the management of cold chain and Controlled Room Temperature (CRT), hazardous materials and controlled substance transportation. Physical Requirements and Work Environment * This is largely a sedentary role. * This job operates in a professional office environment and routinely uses standard office equipment. * Typically requires travel 0 - 5% of the time Remote This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana; Maine or New York. ICU Medical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
