The Cardiovascular and Neurosciences (CVC-Neuro) teams, are committed to advancing and providing the finest care, through living and teaching our core values of Respect and Compassion; Collaboration; Innovation; and Commitment to Excellence. Each CVC-Neuro employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and in the courtesies we extend to patients, families, and each respective team member. The CVC-Neuro team is dedicated to partnering with patients and families to deliver the safest and highest quality of health care.
Excellent service is an expected and integral part of the CVC culture. To be considered for this position, a cover letter is required and should be attached as the first page with your resume. The cover letter should address each of the following points in about 50 words or less:
- Describe your background and qualifications and why you believe you would be a good fit for this position at the CVC.
- Outline your service excellence, communications and event planning skills and experiences which would be applicable to this position.
- In your most recent position, how was service excellence emphasized?
- Describe a situation in which a customer or colleague was upset and the steps you took to resolve the issue to a reasonable conclusion.
- Describe your key impressions of the CVC presentation found here: http://www.med.umich.edu/cvc/pdf/cvcpotentialteam.pdf
- The Telemetry Monitor Technician will be accountable and responsible for the continuous monitoring of cardiac rhythms that includes conducting arrhythmia analysis.
- Interpret and document cardiac rhythms as directed by established patient care algorithms and quality assurance standards.
- Communicate with nursing units regarding patient’s rhythm status and changes
- Communicate with nursing units regarding telemetry equipment needs, issues and or concerns.
- Perform troubleshooting of telemetry equipment on the nursing units.
- Participate in the PDCA process
- Pulse ox and other
- Participate and follow standards of practice in patient care consisted with national professional and regulatory guidelines.
- Work closely with nursing units whose patients are being monitored through the remote telemetry program
- Monitor cardiac rhythms for all patients assigned to remote telemetry.
- Conduct arrhythmia analysis for patients assigned to remote telemetry.
- Conduct a systematic review of history alarms and the scanning of 24 hour data for abnormalities.
- Expedient communication with nursing units regarding changes in the patient’s rhythm status and telemetry equipment needs, issues and or concerns.
- Troubleshoot any conductivity on the nursing units.
- Required Educational Requirement:
- Graduate of a Cardiovascular Technical Program or equivalent.
- High school diploma or equivalent
- Advanced knowledge of ECG interpretation demonstrated by an advanced arrhythmia exam given by the department
- Must be able to maintain composure during stressful situations
- Knowledge of anatomy and physiology of the heart and abnormal heart rhythms
- Basic Life Support Certification
- Demonstrated excellent written and verbal communication skills.
- Pre-interview pre-ekg test will be required
NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.
- Familiarity with the continuous quality improvement process
- Remote Telemetry/cardiac monitoring experience.
24 hours/week, Shift: Nights, On-Site
This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Michigan Medicine conducts background screening and pre-employme
