ABOUT THE ROLE
Location: Saginaw, Michigan (On Site)
Are you good at handling all the details and have at least a year of customer service experience*? Do you have a talent for figuring out solutions and keeping people on track? This could be a great fit for you!
As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll work on a team of friendly, capable and supportive associates to facilitate the vehicle buyback process for auto manufacturers. In your role, you'll follow up with auto dealers and auction houses, letting them know what actions they need to take and confirming current vehicle status. You'll manage all the paperwork surrounding the auction process.
We're looking for someone who will be very thorough and pay strong attention to detail while processing important documents.
No automotive experience needed! We’ll train you on everything you need to know.
*e.g., previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers
What You'll Do
- Call dealerships and auction houses to coordinate the auction process
- Arrange transportation to auction
- Create and send auction packets
- Audit disclosure paperwork to ensure compliance with lemon laws
- Identify, research and resolve problems with documentation
- File and organize incoming documents
- Ensure accuracy within printed and digital files
- Manage the hold title process
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Location
This is an on-site position in Saginaw, Michigan. Being on site gives you space to connect with those around you. See what it’s like working on our campus:
(direct link to video: https://mrly.info/wi7)
- Friendly, casual environment
- Corporate office in Saginaw Township, close to shopping and restaurants
- Access to free on-site workout facility
- Perks like tickets to local events
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
SKILLS GFOR SUCCESS
Required Skills
- Good communication, organizational and problem-solving skills
- Strong attention to detail
- A positive, self-starter attitude
- Works well with a team
- Proficiency in typing and Microsoft Office programs
- Able to learn new computer programs as necessary
Eligibility Requirements
- Able to work on site in Saginaw, Michigan, daily
- High school diploma or equivalent
- One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
- Must be able to stick to the schedule reliably
Nice to Have
- One or more years of experience in administrative roles (Banking, mortgages or collections is helpful!)
- College degree in a relevant field
NOTICES: Morley utilizes E-Verify (https://bit.ly/MorleyEverify) during onboarding for all hires. Learn about your right to work: https://bit.ly/MorleyRightToWork. Privacy policy: https://info.morleynet.com/morley-privacy-policy. CCPA Notice (California applicants): https://info.morleynet.com/ccpa. Contact [email protected] if you need reasonable accommodation to apply or interview.
WHY JOIN OUR MORLEY FAMILY
Employment value is the combination of competitive pay, health benefits & other benefits we provide – your total compensation package.
Benefits
- Health and wellness: Medical & prescription coverage (free annual physicals), dental & vision insurance, paid time off, programs (wellness, quit tobacco, manage chronic conditions)
- Financial: 401(k) with match, flexible spending account, life insurance, short/long-term disability insurance
- Also: 24/7 free online access to doctors (Teladoc), nurse help desk, benefit/claim help, family/financial/will services
About Morley
- Mission: Deliver extraordinary experiences
- Lead with humility, embrace everyone, sweat the details & move mountains (make the impossible possible) for our associates & the world-leading companies who partner with us
- Equal opportunity employer
- Inclusive, caring & respectful work environment
- No discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
- Reasonable accommodations for those with disabilities
