Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.
POSITION SUMMARY:
This is a full-time Teller position at Macatawa Bank's Jenison East branch.
Promote and enhance customer relations by projecting a positive image of the Bank, department, and self by providing excellent customer service. Process transactions and pay out funds in accordance with bank procedures. Teller will be required to consistently meet or exceed referral goals, have an excellent balancing record, and accomplish all teller job duties in an exceptional manner.
ESSENTIAL FUNCTIONS:
Service
Perform and expedite, in an efficient and courteous manner, the teller servicing of transactions within the established policies and procedures.
Exhibit effective follow through and ownership in every customer transaction.
Answer basic customer account questions.
Promote good customer service experiences by consistently adhering to service level standards and demonstrating a willingness to help at all times.
Sales
Retain a current knowledge of the Bank's products and services.
Have a high desire to uncover additional customer needs and refer customers additional products and services as well as book appointments with desk staff.
Operations
Follow all policies and procedures to help the branch pass all audits.
Follow the policies and procedures of Macatawa Bank for proper balancing and cash handling to minimize loss exposure to the Bank.
Development
Continue to stay current on computer system updates.
Attend training sessions to further learn how to be successful in the Teller Role.
MORE ABOUT THE ROLE
Qualities needed:
Positive attitude
Excellent customer relation skills
Friendly
Eager to learn
Ability to multi-task
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicagos Bank and Wisconsin's Bank, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
