Specific Duties:
Lead and facilitate analysis of business requirements and processes including meeting with decision-makers, systems owners, developers, and end users to define requirements and identify and resolve systems solutions.
Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team and executive management.
Guide business users and IT team members on SAP functionality and configuration.
Manage and provide coaching to more junior ERP Analyst team members.
Identify, design, and implement SAP enabled solutions to drive greater business efficiency.
Perform system configuration within the SAP modules.
Gather requirements for new development objects and write Functional Specifications.
Play a leadership role in Agile solution teams including business and IT personnel to configure and develop SAP solutions.
Support modules within SAP, including custom and delivered programs.
Support troubleshooting inbound and outbound interfaces.
Support the development of training content for SAP business users.
Provide functional support to users of SAP modules as needed.
Work with vendors and internal parties to troubleshoot and fix data interfaces.
Design, document, and execute thorough test scenarios for SAP changes.
Work closely with developers to unit test and debug new program changes for all types of development objects.
Work closely with other SAP functional teams to analyze and test the effect of system changes.
Provide day-to-day, occasional after hours and on-call application support as needed.
Ensure confidentiality of sensitive and proprietary information; adhere to company security policies.
Establish time requirements for assignment completion and perform assignment with accurate results in the estimated time frame.
Demonstrate the ability to organize, control, and direct work assignments for self and team members.
Work on more than one project concurrently.
Support Portfolio and Project Management processes, including estimating SAP project work effort.
Maintain technical expertise, keeping current with evolving processes, systems, and technologies and sharing that knowledge with colleagues and IT management.
