JOB DESCRIPTION
POSITION: MANAGER OF PLANNING AND SCHEDULING
CLASSIFICATION: SUPERVISORY
GRADE LEVEL: ONE – FOUR
JOB SUMMARY
The Manager of Planning and Scheduling provides oversight and guidance for the planning and scheduling activities of the organization, including the day-to-day activities of the Planning Department. This position is responsible for the analysis and planning of strategies for transit development, assisting in the implementation of new service, the coordination and installation of customer amenities, the adherence to governmental transit planning requirements, the compilation of data necessary for planning and route scheduling functions, and as required by federal and state regulations.
SUPERVISION BY: CHIEF FINANCIAL OFFICER
PRINCIPAL RESPONSIBILITIES:
- Manages Planning and Scheduling staff.
- Forecast public transportation needs and formulate plans accordingly. Prepare documents to support forecasts and present information.
- Oversee the preparation of passenger surveys designed to monitor the fixed route service. Review and present results.
- Conduct the regular review and analyses of routes, route performance, schedules, ridership, revenue, and cost, as well as Bus Stop Management. Make recommendations for improvements to the management team.
- Plan, coordinate, and attend public outreach events related to service changes.
- Assist with and coordinate area land-use planning activities including development of and updating long-range transit plans and organizational strategic planning.
- Responsible for the research and planning (both short and long-range) of service changes whether permanent or temporary. Communicate geographic changes internally.
- Coordinate and prepare service information including route maps and schedules, ridership, detours, customer information boards and other materials to communicate with the public.
- Responsible for developing outreach and promotional strategies to increase ridership and communicate service changes.
- Coordinate and attend the events for outreach to customers, employees, or the community.
- Prepare and submit Title VI Service and Fare Equity report to FTA.
- Oversee and manage the data for NTD reporting.
- Manage the agency’s Transit Asset Management Plan.
- Responsible for meeting all FTA planning requirements.
- Develop, manage, and prepare Key Performance Indicators for agency leadership.
- Assist in the development of new service delivery models and mobility services to include Microtransit, MaaS, and, SaaS.
- Oversees MTA’s Capital Investment Group.
QUALIFICATIONS / EDUCATION:
- Bachelor’s degree in Urban Planning, Geography, Public Administration, Economics, or closely related field
- Familiarity with federal and state reporting in a non-profit and/or government organization preferred.
- 2-4 years of planning experience, preferably in public transportation planning
KNOWLEDGE AND SKILLS
- Strong computer skills, including excel database and reporting skills.
- Strong verbal and written communication skills
- Ability to write clear, structured, and persuasive grant and funding related proposals.
- Innovative and detail-oriented
- Analytical skills to conduct and interpret internet research and data for reports and grant applications.
- Ability to multitask and manage projects effectively to meet firm deadlines.
- Possess a thorough understanding of federal and state regulations regarding funding and operation of public transportation.
- Experience using ArcGIS preferrable.
- Zoning and land use regulations
- Financial analysis
PHYSICAL DEMANDS:
Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and occasional evening or weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.
Typical of an office environment
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical of an office environment
This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
