The Global Account Director reports to the Vice President Automotive OEM Americas and is the top commercial leader for the Toyota customer account globally/regionally. This role is the key PPG face to this dynamic customer. The purpose of this role is to enable profitable growth for the customer and for PPG. This individual will serve to sell all pertinent PPG technologies, services, and represents all segments. This individual will also work across business units to support ONE PPG growth at the account globally.
Account strategy, execution, and speed are critical to this person's success. The ability to be a strong leader and the ability to work externally with customers as well as internally with the regional leadership (segment/sales/technical/field service/manufacturing/supply chain, etc.) is a must.
You will be a member of the Americas regional leadership team. The role will be accountable for top and bottom-line financial performance of the global account. The role will have global exposure and help drive a sustainable future with this fast-paced, high energy customer account with significant growth potential.
Key Responsibilities
Accountable for growth performance; revenue & profitability
Develop and execute the global account strategy involving the full PPG product portfolio.
Develop value selling approach for the customer.
Coordinate with strategic marketing the match of PPG and customer strategy.
Establish customer contacts across all levels and functions and ensure customer satisfaction.
Lead central negotiation & pricing, develop pricing strategy in accordance with internal goals.
Determine the need for new products and coordinate the projects internally & x-functional.
Build and manage the pipeline.
Establish financial report of the account.
Demand Forecast
Contract Management
Approval Management in coordination with customer engineering (PPG)
Lead the regional account team in strategy definition & execution.
Collect voice of customer and competition landscape and feedback into PPG
Collaborate with the local and global Optima Service organization to meet customer expectations.
Coordinate regular cadence with all regional sales teams to communicate customer strategy, and provide key updates.
Key metrics to evaluate success:
Revenue
PC% and $
Pipeline value
Net share gain (New commercialization - churn)
ClientLink usage & sales processes
VOC
Customer DSO, % current
Customer DOI
Financial KPI (Overdues etc.)
Demonstrated behaviors:
Outstanding communication skills demonstrated by deep customer knowledge, results orientation with executives, able to communicate at all levels, and inspirational leadership with employees
Commercially savvy and extremely proactive and responsive problem-solving skills
Self-commitment and resilient in the face of adversity
Always engaged and ability to manage difficult situations
Creative solution provider and loves to win
High level of integrity, learning agility, attention to detail, and organization skills
Qualifications:
Minimum of 10 years of commercial experience in a leadership role with a proven track record of authentic leadership, cross-functional collaboration, customer intimacy, and delivering results
Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.
Experience working across multiple regions and cultures.
Experience with large OEMs and coatings technology is beneficial.
Available for traveling approximately 40-50% of the time.
Why would a top performer consider this role?
Future development for regional commercial leader, general manager, or broader commercial roles within PPG
Member of regional Americas leadership team
Global exposure and helping to drive a sustainable future
Fast-paced, high energy customer account with significant growth potential
Top and bottom line impact with P&L management
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates... For full info follow application link.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
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