We are a local West Michigan trucking company, that has been in operation since 1999. We are growing steadily and are seeking an additional full-time semi-truck dispatcher to join our team. If you are looking for a great work environment and excellent growth potential this is the company for you!
Qualified candidates must be able to perform the following day-to-day tasks:
- Must be able to follow instructions
- Must be able to make COLD CALLS to customers and brokers on a daily basis
- Book freight, plan and dispatch our over-the-road semi-truck drivers
- Utilize brokers and load boards to effective seek-out freight options as needed
- Ensure drivers are on-schedule and operate with legal hours-of-service limits
- Candidates must meet the following requirements in-order to be considered for employment:
- Must have a minimum of 2 years of recent experience in a Dispatch capacity, operating in a truckload environment (semi-tractor/trailer) and have a strong working knowledge of logistical operations.
- Must Understand FMCSR with a specific focus on Hours of Service and Electronic Logs.
- Must possess excellent customer service skills, including the ability to direct drivers, address customer concerns and resolve problems in a timely and professional manner.
- Must have strong computer skills, be proficient with Microsoft Office (Word, Excel) and dispatch programs such as Prophecy , DAT and Truck-stop, have excellent communication skills, both written and verbal.
- Must be self-sufficient, well-organized, and a self-starter.
- Coordinating transportation providers to ensure prompt and proper movement of shipments.
- Reviewing purchase orders and shipping documents to ensure accuracy.
- Making shipping arrangements as necessary.
- Tracking and fixing shipping errors.
- Preparing accurate bills and invoices.
- Customer Cold Calls and manage Brokers inquiries on a daily basis.
- Managing distribution and shipment budgets.
- Ensuring that the quality of all services provided meets the required standards.
The position is full-time on SITE ONLY and must have reliable transportation to and from work, this is not 1099 or contract-based.
